Skip to main content
2025 state dealer award
View 13 awards
2025 state dealer award 2023 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Circle INFINITI from DealerRater.

Want to share your experience with this dealership?

Write a review

Wonderful as always.

Wonderful as always. Joann was patient, concise, clear, attentive and a wonderful services person. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chris K, thank you for your kind words and this wonderful review!

I wish they had more than 5 Stars!

I wish they had more than 5 Stars!!! I have been using Circle Infiniti since 2018 for my leased vehicles and also service. I would not go anywhere else. And Joseph Navarro is absolutely the best! He is professional, thorough, compassionate, kind and extremely understanding of all my needs. He always delivers my car ahead of promised time and everything is taken care of and my car looks like it just came out of the showroom. I would recommend Circle Infiniti and Joe to anyone who is looking to be treated like royalty!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your amazing review! We're thrilled to hear that you've had such a positive experience with Circle Infiniti and that Joseph Navarro has consistently provided top-notch service. It's our goal to make sure every customer feels like a VIP, and it’s wonderful to know that Joseph’s professionalism, care, and attention to detail have made such an impact on your experience. We truly appreciate your continued trust in us and will always be here to take care of your leasing and service needs. Your recommendation means the world to us—thank you!

Always exceptional service.

Always exceptional service. At purchase and regular service appointments. Joann went above and beyond to help me schedule appt and get rims repaired. She was very communicative and friendly. I ALWAYS enjoy going here!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're so glad to hear that you consistently receive exceptional service, both during your purchase and at regular service appointments. Joann truly goes above and beyond, and we're thrilled she was able to assist with scheduling and getting your rims repaired. Your kind words about her communication and friendliness mean a lot to us. We’re so happy you always enjoy your visits, and we look forward to seeing you again soon!

Joann was really great.

Joann was really great. She was very informative and very helpful. Made my visit to service that day very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so glad to hear that Joann made your service visit smooth and easy. Her helpfulness and informative approach truly make a difference, and we're happy you had such a positive experience. We’ll be sure to pass along your kind words to Joann, and we look forward to assisting you again in the future!

Personalized service.

Personalized service. Provided a loaner car since our repair took more than one day. Excellent communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're thrilled to hear that you received personalized service and that the loaner car made your experience more convenient. Excellent communication is always a priority for us, and we're glad to know it made a difference during your repair. We appreciate your feedback and look forward to serving you again in the future!

Joana was very nice and very helpful and transparent with

Joana was very nice and very helpful and transparent with what i needed to get done and how much that it would cost before i did the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Circle infiniti service center proved outstanding service

Circle infiniti service center proved outstanding service to my navy son.. this is one of the best dealers and infinti family you can ever buy a car and have your car serviced at.. make sure you see Joann and Todd in service... they go out a beyond..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Turbo0321, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Please pass along our thanks to your son for his service! Have a great day!

Joann & Pam were very helpful and communicated great.

Joann & Pam were very helpful and communicated great. Joan was able to get me into a loaner car instead of having to wait at the dealership which made everything was able to complete task i had for the day while vehicle was being service a+ service from both Joann & Pam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mr. Cunningham, we are glad we could help We are always more than happy to assist you if anything else comes up. Take care!

Joann helped me so much today!

Joann helped me so much today! She was able to give me the answers to my questions and I felt the service was great! Not to her but I feel if I replaced something on my car and made the service team aware of it they should consider taking it out of the system and not offering me to change it when I replaced the part myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Matthew, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

I would like to comment on the exceptional service

I would like to comment on the exceptional service provided by the staff at Circle Infiniti. I have previously been assisted by Pam, Joe, Ann Marie and most recently Joann Y. They are all courteous, pleasant and attentive to any questions I might have. Joann is a wonderful addition to this most excellent team and could not have been nicer. I have never experienced such quality service like this and I thank and appreciate each of them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with our service team! We are always more than happy to assist you if anything else comes up. Take care!