Joyce Honda

The service was efficient and the estimated time of service was accurate. The mechanic communicated well.

Great customer service and very helpful Everyone is very helpful. Clean bathrooms My agent helping me was amazing

Very fast service and completed just the oil chance service I was looking to have done.

i love there service great information, love how they explain everything in detail, the option they give you

They kept certain things a secret until last minute. Example penalty fee to by vehicle after lease. Called dealer about plates. Was ignored. Financial institutions was changed last minute

Very good it take short time to be my Car ready good experience professional staff

Great experience! From the moment I walked in to picking up my plates and registration, everyone at Joyce Honda was accommodating and communicative. It made me feel very secure about my purchase!

Polite, professional and caring. The Honda product is the best, but Joe San Roman keeps us coming back to Joyce Honda.

To sum it all up, what started as a great buying experience and 5-star review quickly changed to a unsatisfactory new vehicle acquisition and a less than great experience. Joyce Honda will never see a penny from me again. And sincerely hope losing a customer over a $500 windshield (because that’s what they cost) is worth losing a guaranteed $40k every 3 to 4 years. Sometimes losing a few bucks to keep a good business relationship is part of being in business. Joyce Honda isn’t willing to replace my imo defective windshield, and that turned a already strangely problematic new vehicle purchase into a terrible experience as an American consumer. Great job Joyce, let’s blame it on me and not see things for what they are. Wish someone there would actually man up and apologized for a evasive sales team once problems with my new vehicle started. If you can’t stand behind the quality of the product you sell that’s one red flag too many for me. Extremely disappointed a business who’s motto involves treating customers like “family” hasn’t had a minute to have a higher up fix my problem. 3 days later after being denied repair by possibly a fictional character, and no one seems concerned about taking responsibility for a shoddy glass. Perhaps the idea is that the customer will eventually give up and give in to the abusive $1500 repair cost on a 3 week old brand new automobile. They’re welcoming and polite until the sale is complete. Dealership failed to take responsibility for a imo defective windshield, unable to sustain the average road hazards drivers encounter in daily driving. Had to get corporate involved after a abusive price tag of $1500 for a windshield replacement on a 3 week old 2022 Accord Sport. Also had issues with a dislodged fog light, all within 15 days of purchase. In 20 years of driving never had so many issues with a newly purchased automobile.

The staff are very professional and friendly. All of the work on my Honda was explained in detail before completion. They also made recommendations for future appointments