Reviews
10,000 mile service was fast and Sarah the teck was great
10,000 mile service was fast and Sarah the teck was great nice waiting area and the wash job anthem truck was nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Don, we're delighted to hear that Sarah and the team at Toyota World of Newton provided you with a great service experience. Thanks for sharing your feedback!
John and the Toyota World of Newton are a very
John and the Toyota World of Newton are a very professional dealership. I highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Paul, thank you for leaving Toyota World of Newton a five-star review. We are delighted that John and our team were professional. Have a great rest of your day!
Service advisor was Joe he is very helpful.
Service advisor was Joe he is very helpful. The dealership was a nice environment also. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reviewing Joe and Toyota World of Newton!
Toyota World of Newton excellent service, professional
Toyota World of Newton excellent service, professional and knowledgeable staff. Been going to them 30+ years for both vehicle purchases and service. Sale, service and parts departments top shelf.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frank, thank you for your loyalty and kind words about Toyota World of Newton! We're delighted to hear that our team has consistently provided excellent service over the years. Looking forward to serving you for many more!
Great dealership for service i’ve been there 3 times so
Great dealership for service i’ve been there 3 times so far and each time they were courteous and professional and did a great job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Doug, we're delighted to hear that you've had consistently positive experiences with our service team at Toyota World of Newton. Thanks for your continued trust and support!
I am not satisfied with the service experience.
I am not satisfied with the service experience. This particular service did not require an oil change, the dealer called me beforehand and I confirmed that we will not be doing an oil change. Despite that, they told the person delivering the vehicle for service that oil change was needed and charged me $200 for a Toyota Service care that should have been a free service.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're sorry to hear about your recent service experience. It sounds like there was a miscommunication regarding the oil change, and we apologize for any inconvenience this caused. We would like to address this issue directly with you, so please reach out at your earliest convenience. Thank you, David Aroune - Service Manager - (973) 250-7920
Very nice experience buying a car.
Very nice experience buying a car. James is very professional. Also service department doing excellent job .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear you had a great experience with James and our service department at Toyota World of Newton. Thanks for the positive feedback!
Very friendly and not pushy to do other service I called
Very friendly and not pushy to do other service I called in the morning for oil change and got me in same day,I’ll be back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom, we're glad to hear you had a positive experience with our team at Toyota World of Newton. Thanks for the review and see you next time!
I have been a loyal customer of Toyota World of Newton
I have been a loyal customer of Toyota World of Newton Service Department since 2005. I place more importance on Service than anything else. After all, they are the ones who keep my cars running so well. Vinny is the BEST!!!!! I have more than 150,000 miles on the odo. I have been driving for over 50 years. And I have to say, in my experience, Vinny is why I drive with confidence, knowing my car is so well taken care of. Thank You, Vinny.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bonnie, we're delighted to hear that Vinny and our Toyota World of Newton Service Department have earned your trust over the years. Thank you for being such a loyal customer!
Brought my me Venza in for it’s first service Monday and
Brought my me Venza in for it’s first service Monday and my service representative Joseph Greeted me and got the car into shop right away. Everyone was very polite and the Dealership was Very neat and clean. We waited in the Showroom and enjoyed looking at the new vehicles and before you know it Joseph showed up with our keys and receipt. The Car was washed and parked right by the front door, ready for takeoff. Thanks everyone for the courteous and efficient help. Bob
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob, we're delighted to hear that Joseph and the team at Toyota World of Newton provided such courteous and efficient service for your Venza. Thanks for sharing your experience!