Reviews
Scheduled service for exhaust issues they honed right in
Scheduled service for exhaust issues they honed right in on the problem. Plus they recommended another overdue service. My Scion Xb has 109,000 miles and still runs great thanks to the pros at Toyota World of Newton. They’re all great service reception staff, service technicians, parts, sales, and management.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Frank, thank you for trusting our team with your Scion xB! We are so grateful for your business and we hope to see you back again at Toyota World of Newton. Have a great day!
Extremely accommodating, helpful & friendly dealership
Extremely accommodating, helpful & friendly dealership and service & parts department that seems to always be able to solve whatever problem quickly and efficiently, with a smile.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Don, thank you for sharing your positive feedback about our accommodating and efficient team! We are here to help with anything you may need in the future. Safe travels! -The Toyota World of Newton Team
I was in there to get an oil change and some a scheduled
I was in there to get an oil change and some a scheduled maintenance. My car was finished very quickly. Happy with the service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re pleased to hear everything was handled efficiently, Eric! Thank you for choosing Toyota World of Newton and for sharing your experience. Safe travels!
I was in for my final free scheduled maintenance.
I was in for my final free scheduled maintenance. They were able to take my car exactly when they were scheduled to. My only issue was that my headlights were left on and if I didn't notice it while driving home (dashboard was unlit), my battery would have drained. Everything else was A+. Also, I was sent a status video of the service, but the audio was bad. Couldn't hear a word the serviceman was saying.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you for sharing your feedback! We apologize for the hiccups during your visit, but we’re glad everything else went well! We will address your feedback internally, and if there is anything we can do to assist you, please feel free to reach out. Safe travels! - The Toyota World of Newton Team
My first experience with Newton Toyota service department
My first experience with Newton Toyota service department was great! I came in for my 5,000 mile service and was greeted with a smile and pleasant atmosphere to wait. The wait was shorter than expected and everyone I interacted with was really nice and so professional. I highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tinera, we are so happy to read such a great review about Toyota World of Newton! Thanks for the recommendation. We hope to see you again!
Robert was great.
Robert was great. He kept me informed and made sure that I knew the price of the repair, before i told him to proceed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Emelio, it's great to hear that Robert kept you informed every step of the way! Thanks for choosing Toyota World of Newton for your automotive needs!
From reception to technicians all great!
From reception to technicians all great! awesome service dept. They’re always are looking out for the customer. Been going to this dealership since the 70’s. No reason to stop now.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frank, thank you for your continued trust and support over the years! We're grateful to have you as a loyal customer at Toyota World of Newton. We look forward to seeing you again! Safe travels ahead!
Toyota world always takes great care of my cars.
Toyota world always takes great care of my cars. They fix things right the first time. They are people that you can trust to work on your car. I will continue to do business with them always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scott, thank you for your years of business and your stellar review! We are pleased to have your trust at Toyota World of Newton. Take care!
Sales and service have been great.
Sales and service have been great. Bought three cars (new and certified pre owned) there in the last 6? Years and expect to buy the next one there. Fast turnaround in service and rare issue with pre owned corrected without angst. Very friendly staff and a pleasure to go there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your continued business and your confidence in our team! We love seeing great feedback from happy customers like you and we hope to welcome you back to Toyota World of Newton for years to come. Have a wonderful day!
This was the only dealership I went to where the sales
This was the only dealership I went to where the sales person acted professional towards me. Jazmin was able to answer all of my questions or get the answers i was looking for, there was no pressure to purchase day of and followups were polite and didn't come across as agressive or harassing. 10/5 stars, will put this dealership at the top of my list when we purchuse our next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us at Toyota World of Newton! We're delighted to hear that Jazmin provided professional and pressure-free service. We look forward to assisting you again when you're ready for your next vehicle purchase!