Reviews
Jonathan is the best when it comes to Lexus service
Jonathan is the best when it comes to Lexus service center! He always goes above and beyond to help me. The whole cherry hill Lexus dealership always makes sure I leave completely satisfied. Jamie the service center manager is wonderful as well any issues she is there to help at the blink of an eye.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So glad to hear that you've had such positive experiences with our team! We always strive to go above and beyond for our customers at Lexus of Cherry Hill. Thanks for your support and we hope to see you again down the road!
Excellent Customer Service
Excellent customer service by John Who is courteous and sincere The dealership is fortunate to have him working there He answered all my questions while my RX was being serviced
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sital! Thank you for the wonderful review. We're glad to hear that John provided excellent customer service and answered all your questions during your visit. We appreciate your kind words, and we'll be sure to pass along the compliments to him. Have a great day!
Great service!!
Salesperson Clenton, made me feel at ease, no pressure sales. I wanted a hybrid model, and in almost any color but white, they had 22, that was dark green, and after they did their magic with the 100 plus certification check, it looked and rode like a new one. I had only come to look and place an order, I went away smiling with a new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We're so glad to hear that Clenton provided a pressure-free sales experience and helped you find the perfect hybrid model. Enjoy your new car, and we hope to see you again at Lexus of Cherry Hill in the future!
Cherry Hill Lexus is a great facility with a vast
Cherry Hill Lexus is a great facility with a vast inventory. Bianca was very welcoming, knowledgeable and patient as she assisted my with my purchase. Brian was very informative and made the signing process stress free. Amazing staff!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're glad to hear that Bianca and Brian provided excellent service during your visit. Enjoy your new purchase, and we hope to see you again at Lexus of Cherry Hill!
The best for service.
Took my 2000 Lexus ES 350 in for 35,000 mile service and as always excellent service and short wait time is the norm. Thank you Ginger.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jules, thank you for choosing Lexus of Cherry Hill for your service needs! We're glad to hear that Ginger provided excellent service and a short wait time. We appreciate your kind words and look forward to assisting you in the future. Have a great day!
Efficient Professional and Knowledgeable.
Efficient Professional and Knowledgeable. Jonathan my service person is top rate always trying to be helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad to hear that Jonathan provided efficient and professional service. We appreciate your support and hope to see you again at Lexus of Cherry Hill!
Good service rep.
My service rep is Jamie Robinson. She is always very helpful and accommodating. My car was making a thumping noise in front on drivers side. Jamie suggested bringing it in - have tech. test drive with me- found out front struts were bad and front & rear sway bar links were bad. She arranged for me to have a loaner. Since parts had to be ordered during July 4th holiday she arranged for me to have loaner from Thursday until Following Wednesday. Car was repaired and seems to be running good. Thank you. Lindammcnally
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, thank you for the great review! We're glad to hear that Jamie provided helpful and accommodating service. We appreciate your business and look forward to assisting you at Lexus of Cherry Hill!
Great Service, attention to detail and care.
My experience at Lexus has been just First Class. From having my loaner car ready to attention of detail. My Service Manager John Joseph greeted me. He went over the service that was going to be done. Called to let me know when to pick up my car. I must also mention the dealership. It starts from top leadership. Tony Lobello is the driving force of this Outstanding Dealership. It makes for a very pleasant experience. If you're in the market for a Lexus this is the Dealership that will make you're purchase a most happy and pleasant experience. P.S. the only times my car is in the shop, is for service. Respectfully Herb
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the glowing review, Herb! We're delighted to hear that your experience at Lexus of Cherry Hill has been first-class and we appreciate you taking the time to share your kudos with John, Tony, and the rest of our team. It's a joy to have customers like you and your recommendation means the world. Until next time, drive safely!
Great service with Cherry Hill!
The customer service is exceptional. My service rep Shannon Hicks always lets me know what’s going on with my vehicle and what’s the best options for me. On all my service visits I stop by to see my sales associate Jon Silva who always has a smile and ask how my vehicle is treating me lol or is there anything that he can do. Great service at this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tanya, thank you so much for the kind words! We're glad to hear that Shannon and Jon provided exceptional service during your visits. We appreciate your support and look forward to seeing you again at Lexus of Cherry Hill! Drive safely!
Alex Is great!
Alex Is great!! He's so attentive and helpful the entire time of trying to purchase which car and values your time and money. He really knows his stuff!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Alex and the Lexus of Cherry Hill team. Drive safely, and we hope to see you back!