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Maple Shade Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (214 reviews)
Visit Maple Shade Mazda
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (888) 469-6606 (888) 469-6606
Used (888) 470-0786 (888) 470-0786
Service (888) 853-6808 (888) 853-6808

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Purchased my first 2015 Mazda

I had always bought American in the past, but the offer Maple Shade Mazda provided was hard to refuse. Najee is very good in sales and provided us a deal no other dealership came close to. The free loaner cars and oil changes for the life of the car was the one factor no other Mazda dealer could offer, so we went with Maple Shade. The buying process was great, the only thing I hated was it taking close to 4 hours to complete. I also had to come back to get one item installed (Remote start), I was told the service department would give me a call. I waited over a week before I gave them a call and the service department set up an appointment for me to drop off the car, I was told it would only take a hour to do the work. When I arrived for the appointment, the service tech. asked for both of my keys, I had only the one. They failed to mention I had to bring in both sets of keys, so the service tech offered me a loner and told me that I could go get the keys while they worked on my car. I drove home and back with the second set of keys only to find they hadn't even started and they were getting ready to close. So I had to drive back the following day to pick up my car.. It took a goal of three trips and one loaner car to get something I thought would only take one hour to do. The sales department is great, but the service department leaves little to be desired. I'll give them one more shot. If they drop the ball again, I'll try their other dealership.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased three cars from them great! Dealership

Bran and Najee. Was great to work with. All class would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Marta Sales

Everything was good and the service package was better than Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Completely satisfied return customer

Second Mazda 3 we have purchased from MS Mazda in two years. Friendly no-pressure sales staff. Happy to be a return customer. A pleasure to deal with Andrew as salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very good11111

Andrew was very good with the entire process. Made it a easy process!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Marta was fantastic and as fully enjoy Mazda

Mazda is wonderful. We fully enjoyed our last Mazda 3 and we are now leasing a Mazda 6

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Marta was excellent helping us through the process of buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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the car is gorgeous and great.

got the color and car we wanted in just 2 days. we just love it .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place to buy a car

Na'Jee McDaniel was great to deal with. He was very thorough with the purchase of our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great job Joe Scuderi 3rd car from this dealership

Everyone at the Mazda dealership was great! They took the time to answer all my questions and got me a great deal on a brand new CX-5!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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