Reviews
Write a reviewPurchased my first 2015 Mazda
I had always bought American in the past, but the offer Maple Shade Mazda provided was hard to refuse. Najee is very good in sales and provided us a deal no other dealership came close to. The free loaner cars and oil changes for the life of the car was the one factor no other Mazda dealer could offer, so we went with Maple Shade. The buying process was great, the only thing I hated was it taking close to 4 hours to complete. I also had to come back to get one item installed (Remote start), I was told the service department would give me a call. I waited over a week before I gave them a call and the service department set up an appointment for me to drop off the car, I was told it would only take a hour to do the work. When I arrived for the appointment, the service tech. asked for both of my keys, I had only the one. They failed to mention I had to bring in both sets of keys, so the service tech offered me a loner and told me that I could go get the keys while they worked on my car. I drove home and back with the second set of keys only to find they hadn't even started and they were getting ready to close. So I had to drive back the following day to pick up my car.. It took a goal of three trips and one loaner car to get something I thought would only take one hour to do. The sales department is great, but the service department leaves little to be desired. I'll give them one more shot. If they drop the ball again, I'll try their other dealership.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased three cars from them great! Dealership
Bran and Najee. Was great to work with. All class would highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marta Sales
Everything was good and the service package was better than Honda
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Completely satisfied return customer
Second Mazda 3 we have purchased from MS Mazda in two years. Friendly no-pressure sales staff. Happy to be a return customer. A pleasure to deal with Andrew as salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good11111
Andrew was very good with the entire process. Made it a easy process!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marta was fantastic and as fully enjoy Mazda
Mazda is wonderful. We fully enjoyed our last Mazda 3 and we are now leasing a Mazda 6
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Marta was excellent helping us through the process of buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
the car is gorgeous and great.
got the color and car we wanted in just 2 days. we just love it .
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to buy a car
Na'Jee McDaniel was great to deal with. He was very thorough with the purchase of our new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great job Joe Scuderi 3rd car from this dealership
Everyone at the Mazda dealership was great! They took the time to answer all my questions and got me a great deal on a brand new CX-5!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase