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Maple Shade Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (214 reviews)
Visit Maple Shade Mazda
Sales hours: 9:00am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (888) 469-6606 (888) 469-6606
Used (888) 470-0786 (888) 470-0786
Service (888) 853-6808 (888) 853-6808

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Gailw

The place is nice. Very friendly customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Gaul W

Overall I was pleased. Glad to know I dont gave to get an oil change every 3 months. Service was great and done in a timely manner. People there was friendly. Code 709146LK

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Over Priced for basic maintenance.

Over Priced for basic maintenance. Despite free oil changes they make up the difference by over charging for the basic car maintenance and inspection, charging over $100.00 for 7,500 tire rotation and balance and charging over $300 for 15,000 service which is just tire balance /rotation and new air filters.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service work

I recently had recall work done to my Mazda RX-8. Everybody in-service is very helpful from the girls that book the appointments to the service manager who despite being busy took time to listen to my car concerns. While waiting I looked at some new cars I was very impressed at how knowledgeable the saleswoman was about not only the car I was interested in but their entire line. I would recommend Maple Shade Mazda to my family and friends and have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Runaround with body work repair

Wrote a previous negative review for this dealership. Today I picked up car this morning. Got a sincere apology from auto body manager. Seems like they had several run ins with Murphy's Law these past few days. The work performed is excellent! They also through in a 52,500 mileage maintenance package for free next time I return for service, which I plan to do, to compensate for extra car rental expense. More than willing to go back to dealer again to see how it goes.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Customer

Very bad service and poor customer service... Run from the dealer.... Carlos the Service Manager is rude!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Will be buying from there!

I went in just to get some information and to see the inside of a CX-5. Najee was the staff member that greeted us. I told him that I was just currently looking - in case, like other dealers 'I' was just kicking tires and they then decide to not help you. That was NOT the case with him! He took his time with us, answered any questions, explained the dealerships policy for service and warranty and basically had the car sell itself! When I am ready to buy, it's going to be Najee and Maple Shade Mazda..!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Tommy, Thanks for taking the time to share your recent experience with Najee and Maple Shade Mazda! We do hope we answered all your questions and if we are able to help you further please contact Najee or any of the sales team. We are here to assist you!

Excellent and speedy service

We had an excellent person Najee McDaniel who gave my son Michael and also my husband and I great service when we purchased the two cars. He explained everything in detail to us. We would definitely recommend this particular gentleman to any our friends and family. Thanks again Najee. Mrs. And Mr. Giuliano

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time and effort to share your experience with Najee and Maple Shade Mazda. We are very please to hear that Najee was to do such a fine job for you! Congratulations on your purchase and enjoy your Mazda!.

Great!

Najee was excellent in getting me my lease on a brand new CX-5. He was helpful in explaining all of the information and getting me the best deal possible. Definitely recommend MS Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Maple Shade Mazda!!!!!!!!!!!!!!!!!!!!!!!

This dealership was great to work with, and that they did. They worked very hard with me. Brian Golin and Marta were very informative and answered all the questions, silly or not, that I asked them. I went back and forth a few times due to me being indecisive, and they were not only patient, they were very accommodating. I would highly recommend Maple Shade Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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