Reviews
Write a reviewGailw
The place is nice. Very friendly customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gaul W
Overall I was pleased. Glad to know I dont gave to get an oil change every 3 months. Service was great and done in a timely manner. People there was friendly. Code 709146LK
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Over Priced for basic maintenance.
Over Priced for basic maintenance. Despite free oil changes they make up the difference by over charging for the basic car maintenance and inspection, charging over $100.00 for 7,500 tire rotation and balance and charging over $300 for 15,000 service which is just tire balance /rotation and new air filters.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Service work
I recently had recall work done to my Mazda RX-8. Everybody in-service is very helpful from the girls that book the appointments to the service manager who despite being busy took time to listen to my car concerns. While waiting I looked at some new cars I was very impressed at how knowledgeable the saleswoman was about not only the car I was interested in but their entire line. I would recommend Maple Shade Mazda to my family and friends and have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Runaround with body work repair
Wrote a previous negative review for this dealership. Today I picked up car this morning. Got a sincere apology from auto body manager. Seems like they had several run ins with Murphy's Law these past few days. The work performed is excellent! They also through in a 52,500 mileage maintenance package for free next time I return for service, which I plan to do, to compensate for extra car rental expense. More than willing to go back to dealer again to see how it goes.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Customer
Very bad service and poor customer service... Run from the dealer.... Carlos the Service Manager is rude!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Will be buying from there!
I went in just to get some information and to see the inside of a CX-5. Najee was the staff member that greeted us. I told him that I was just currently looking - in case, like other dealers 'I' was just kicking tires and they then decide to not help you. That was NOT the case with him! He took his time with us, answered any questions, explained the dealerships policy for service and warranty and basically had the car sell itself! When I am ready to buy, it's going to be Najee and Maple Shade Mazda..!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Tommy, Thanks for taking the time to share your recent experience with Najee and Maple Shade Mazda! We do hope we answered all your questions and if we are able to help you further please contact Najee or any of the sales team. We are here to assist you!
Excellent and speedy service
We had an excellent person Najee McDaniel who gave my son Michael and also my husband and I great service when we purchased the two cars. He explained everything in detail to us. We would definitely recommend this particular gentleman to any our friends and family. Thanks again Najee. Mrs. And Mr. Giuliano
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for taking the time and effort to share your experience with Najee and Maple Shade Mazda. We are very please to hear that Najee was to do such a fine job for you! Congratulations on your purchase and enjoy your Mazda!.
Great!
Najee was excellent in getting me my lease on a brand new CX-5. He was helpful in explaining all of the information and getting me the best deal possible. Definitely recommend MS Mazda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Maple Shade Mazda!!!!!!!!!!!!!!!!!!!!!!!
This dealership was great to work with, and that they did. They worked very hard with me. Brian Golin and Marta were very informative and answered all the questions, silly or not, that I asked them. I went back and forth a few times due to me being indecisive, and they were not only patient, they were very accommodating. I would highly recommend Maple Shade Mazda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase