Reviews
Wow! I love my 330! And the experience was fantastic from...
Wow! I love my 330! And the experience was fantastic from start to finish. I would recommend the car and dealership to anyone. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!
Brian was very helpful in helping my wife and I identify...
Brian was very helpful in helping my wife and I identify our next vehicle. He provided informative and insightful answers while we looked at more than one BMW model. He also worked to make the purchase process easy and efficient for us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day.
Brian was great, made the whole process easy and...
Brian was great, made the whole process easy and painless! We are very happy with our overall experience at Holman BMW, would definitely recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mt. Laurel. Thanks for the recommendation, and have an amazing day!
Hi Abby, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi Flatirons!
This is the third car I have leased from Holman through...
This is the third car I have leased from Holman through Wayne. Whatever boxes you have for determining his performance and customer service require absolutely no hesitation in filling out. Because he is a consummate professional. I consider his help to so valuable because I trust him. This trust keeps me coming back. I know that he will take care of all the details. I know that he will try to get me exactly the car I prefer. I know that the deal will be equitable for all parties. This takes all the pressure out of leasing a car. There's enough pressure these days with everyday life. I'll be back to get another car in three years. And I know I will be as satisfied as I am now, because Holman has a top-notch employee in Wayne Calabrese!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Wayne here at BMW of Mt. Laurel! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We look forward to your next visit! Take care!
This dealership is great because of Donna McLaughlin....
This dealership is great because of Donna McLaughlin. This is my third car I purchased from her. She's Great and I would go back again if I needed another car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Donna here at BMW of Mt. Laurel! We can't wait to see you again, have a great day.
Brian, Just wanted to follow up with you from last...
Brian, Just wanted to follow up with you from last night with 2018 Acura purchase. Shelby & I love this car! It handled so nicely coming back to Newark, DE. It was a really amazing experience at your dealership and all of your staff. Can’t thank you enough for everything – we had to drive to Dover, DE for COVID shots this am and that car ------ amazing. Your staff and facility ---- amazing – I will recommend your dealership for anyone in future – Shelby so meticulous with vehicle – had me clean off dead bugs on front this am – LOL – she’s going to take very good care of her new baby – LOL! thank you again so much for making this such a great buying experience – car dealers in past – ugh – have not! Your dealership rocks! Please share with your boss – very impressive! Again thank you Brian Styers for making this a great experience. What a beautiful facility you have too! Cheryl Harding Newark, DE
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your positive comments about BMW of Mt. Laurel! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
As bad as it gets. Service reps and mgmt have poor grasp...
As bad as it gets. Service reps and mgmt have poor grasp of customer care - rarely answer phone calls, frequently fail to return calls/msgs, treat inquiries as annoyances. Sad thing is that service techs are decent, but that’s lost with the painful need to deal with the front people. Held my wife’s X3 hostage 2 months ago until I coughed up $1K for a part they needed to order, Paid it but still haven’t seen the part and, when called, service depart says they can’t check with parts dept for status! Because of BMW of Mt Laurel I will never buy BMW again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bruce, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I would like to try and get this situation corrected. Can you reach me at 856-840-1447 so that we can get some more information.
Easy purchasing process. Relaxed no pressure environment....
Easy purchasing process. Relaxed no pressure environment. Cole Folks my Client Advisor was easy to work with and did an excellent job. I bought two BMWs before from this dealer and always had a good experience. Service has been excellent too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! We are always more than happy to assist you if anything else comes up. Take care!
Gary Band was an amazing help in me getting my bmw....
Gary Band was an amazing help in me getting my bmw. Already going back again to get my fiancees car there next month. Everyone their was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! We look forward to your next visit! Take care!
Greg and the staff at BMW of Mt. Laurel were welcoming...
Greg and the staff at BMW of Mt. Laurel were welcoming and very professional. The whole buying process was streamlined, thorough, and hassle free. A great buying experience and we would happily do business with BMW of Mt. Laurel in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!