Reviews
i rate mt. ephraim chrysler dodge better-than-average...
i rate mt. ephraim chrysler dodge better-than-average with friendly employees. john schwartz worked extremely hard to provide me with the suv i wanted. they are very professional and serious minded. they made my my experience quite pleasant, i would be remiss if i didn't give a shout-out to vince sales-manager. thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for visiting Mt Ephraim Chrysler Dodge! We will be sure to thank John and the rest of the team for providing you with excellent service. We look forward to working with you again!
Great service and friendly employees. Nice to have a...
Great service and friendly employees. Nice to have a good service dealer in our area. Will definetly use them again for any work I need done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share the positive service experience you had at Mt. Ephraim Chrysler Dodge. We're so happy to see your satisfaction and we look forward to working with you again next time for any future vehicle needs.
Went in with a 4000 mile oil change postcard I received...
Went in with a 4000 mile oil change postcard I received in the mail. When I got there I advised the man checking me in that I wanted an oil change AND a tire rotation, front 2 tires are worn more than the back two. I am certain I mentioned the tire rotation more than once. After I left I noticed they never did the tire rotation. Very disappointing since I left work early to have my car serviced. Frankly I am surprised they didn’t mention my tires condition when checking me out, because 2 are so worn, I wasn’t charged for the service, so I wasn’t overcharged, irritating that I will have to take more time off of work to have a tire rotation. Not sure where I will take it for service. Thanks.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to bring your request for an oil change and tire rotation my attention. I would greatly appreciate the opportunity to look into this situation further and provide my assistance however possible. Please contact me about this at your earliest convenience. I appreciate your time. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net
The service department is fast and efficient. The lot...
The service department is fast and efficient. The lot attendant (Kevin) was very helpful. We use the service department for all of our vehicles. We've been customers since 1990 starting with our little blue shadow.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review and rating! We are happy to know that you enjoy our Service Department and to know that Kevin was helpful. We are always here to help at Mt Ephraim Chrysler Dodge!
There isn't a better Chrysler Dodge Jeep Dealer.I have...
There isn't a better Chrysler Dodge Jeep Dealer. I have enjoyed every aspect of this dealership from Service to Finance. I'm always greeted with a smile. I have always had great experience at Mount Ephraim Dodge!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We are happy to know that you enjoy our dealership and we look forward to any future visits to Mt Ephraim Chrysler Dodge!
Excellent service while I waited onsite. Service kept me...
Excellent service while I waited onsite. Service kept me informed of necessary maintenance to keep my car running at peak performance. Much appreciated. A loyal Mt Ephraim customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for stopping at Mt. Ephraim Chrysler Dodge! We hope to see you again soon!
Came down to look at Ram 1500 day after first snow storm....
Came down to look at Ram 1500 day after first snow storm. Was planning to shop around at several dealerships but Eve made all the difference. She was knowledgeable, extremely easy to work with and did everything possible to earn my business. I put deposit down that night and drove the truck home the next day. Extremely happy with the dealerships professionalism and would definitely recommend them. Ask for Eve or Dick or Jay you won't be disappointed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We are so happy to learn that Eve's knowledge and expertise helped you find the perfect new RAM 1500 and helped you make an informed decision on its purchase. Congratulations on your new truck; Mt Ephraim Chrysler Dodge looks forward to working with you again.
Service dept was fast and efficient. Friendly and...
Service dept was fast and efficient. Friendly and attentive. Kept me updated as repairs were done I will definitely be coming back for all my service needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to hear that you enjoyed your time with our Service Department! Thank you for stopping at Mt. Ephraim Chrysler Dodge!
Worst dealership ever! I will never purchase another...
Worst dealership ever! I will never purchase another vehicle for this dealership. We have been loyal customers for years. After our latest service appointment, they have lost my business.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, I would appreciate the opportunity to speak with you regarding your recent service experience. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net
Speedy service for such a busy place! I’m over 65 years...
Speedy service for such a busy place! I’m over 65 years old and appreciated not having to wait 2 hrs for service! Tnx ! Will be visiting soon
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for stopping by Mt. Ephraim Chrysler Dodge for your service needs. We look forward to seeing you here again next time. Take care!