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Mt. Ephraim Chrysler Dodge RAM

(2,217 reviews)
Visit Mt. Ephraim Chrysler Dodge RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 4:30pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–4:30pm
Tuesday 9:00am–9:00pm 7:30am–4:30pm
Wednesday 9:00am–9:00pm 7:30am–8:30pm
Thursday 9:00am–9:00pm 7:30am–4:30pm
Friday 9:00am–7:00pm 7:30am–4:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2018 consumer dealer award
New (856) 315-8590 (856) 315-8590
Used (856) 591-4184 (856) 591-4184
Service (856) 591-4244 (856) 591-4244

Reviews

(2,217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mt. Ephraim Chrysler Dodge RAM from DealerRater.

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Very mixed bag after purchase almost a year ago.

Very mixed bag after purchase almost a year ago. Serious leak from sunroof; was shuttled between CH and mt ephraim several times. Frank in body shop removed entire headliner and had no leak since then. The current issue which was sunroof opening by itself on many occasions is definitely related to the leaking as the sunroof switch has been compromised by water. I was very concerned that it would open and not able to close it. Eddie understood the problem, was sympathetic and pulled the fuse to the motor (which tested fine). So, I think this problem should have been fixed by Jeep but did not complain and paid the charges to get my vehicle back. It has otherwise been a good ride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've been dealing with this dealership for the past 15yrs

I've been dealing with this dealership for the past 15yrs with no problems at all.This is my 3rd truck I have purchased with no regrets. Entire staff is always willing to help.Great atmosphere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding!

Outstanding! They work hard to get you the best deal for the vehicle you love. Khamron is amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great costumer service, very helpful, extremely

Great costumer service, very helpful, extremely professional. Every time I need some information someone always has an answer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always get great service by both the Sales and Service

Always get great service by both the Sales and Service staff. I will continue to use the dealership for purchases and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Throughout the entire experience, Jean was absolutely

Throughout the entire experience, Jean was absolutely accommodating and professional. He was patient while I explored options and professional with helping me finalize the purchase. Kham was exceptionally helpful and professional. This was my first time purchasing a car completely on my own. Without Dean and Kham I would have been in over my head. They are a wonderful asset

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was fine.

Everything was fine. However, the price of the two windshield wipers seems a bit excessive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They resolved the issue, but I was unable to get an

They resolved the issue, but I was unable to get an update or reach anyone by phone until I walked to the dealership, where I was told it was completed. Lastly, I noticed that there was a charge for a tire rotation, but the tires were not rotated. I know this because there was a bunch of caulk on the back left tire before I took it to the service center, and it is still on the same tire, in the same spot. I hope they take this review to heart and start focusing on the details.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is always friendly and I am always satisfied

Everyone is always friendly and I am always satisfied with the work that has done on my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great staff, made buying a car a breeze as I was in and

Great staff, made buying a car a breeze as I was in and out! My new car was clean and shiny! Definitely will be back I a couple of years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.