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Mt. Ephraim Chrysler Dodge RAM

(2,256 reviews)
Visit Mt. Ephraim Chrysler Dodge RAM
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–4:30pm
Tuesday 9:00am–9:00pm 7:30am–4:30pm
Wednesday 9:00am–9:00pm 7:30am–8:30pm
Thursday 9:00am–9:00pm 7:30am–4:30pm
Friday 9:00am–7:00pm 7:30am–4:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2018 consumer dealer award
New (856) 315-8590 (856) 315-8590
Used (856) 591-4184 (856) 591-4184
Service (856) 591-4244 (856) 591-4244

Reviews

(2,256 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mt. Ephraim Chrysler Dodge RAM from DealerRater.

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Delay with shuttle service.

Delay with shuttle service. Work not completed at the time discussed. Oversell for unnecessary services. Forgot sticker with odometer reading.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Got my 2018 Durango the salesman was great he followed up

Got my 2018 Durango the salesman was great he followed up even after the purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

I found the service to be impeccable and the

I found the service to be impeccable and the communication to be honest and clear.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mt. Ephraim Chrysler Dodge.

Its always great every time i come i have a great

Its always great every time i come i have a great experience. I love the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always the best service and best team .

Always the best service and best team . They got me in and out as quick as possible. Recommend them to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely horrible dealership.

Absolutely horrible dealership. Hands down the worst in tristate area!! Don’t ever buy anything from them - dishonest sales practices!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Very informative very comfortable with the communication.

Very informative very comfortable with the communication. And efficient with the repair even though it's a two part repair waiting for part to come in. Communication is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly professional service oriented accommodating

Friendly professional service oriented accommodating working hard to get it done the way I need it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had new tires installed on my Ram 2500.

Had new tires installed on my Ram 2500. When I picked up my truck the tires were at 36psi on the back tires (supposed to be 80psi), and 44psi on the fronts (65psi). I had the shop fill my tires and was told by a mechanic that most CARS have 32psi and can see how this could have happened! Mind blown. In addition I had to pay an additional 2.25% for using my credit card with no notice beforehand. This group use to be exceptional. They have fallen off the rails in the last couple of years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I have been to the service department many times over the

I have been to the service department many times over the past 10 years and have had nothing but excellent service. They are always friendly and greet you with a smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.