Reviews
Delay with shuttle service.
Delay with shuttle service. Work not completed at the time discussed. Oversell for unnecessary services. Forgot sticker with odometer reading.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Got my 2018 Durango the salesman was great he followed up
Got my 2018 Durango the salesman was great he followed up even after the purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
I found the service to be impeccable and the
I found the service to be impeccable and the communication to be honest and clear.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mt. Ephraim Chrysler Dodge.
Its always great every time i come i have a great
Its always great every time i come i have a great experience. I love the service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always the best service and best team .
Always the best service and best team . They got me in and out as quick as possible. Recommend them to all my friends.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely horrible dealership.
Absolutely horrible dealership. Hands down the worst in tristate area!! Don’t ever buy anything from them - dishonest sales practices!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Very informative very comfortable with the communication.
Very informative very comfortable with the communication. And efficient with the repair even though it's a two part repair waiting for part to come in. Communication is excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly professional service oriented accommodating
Friendly professional service oriented accommodating working hard to get it done the way I need it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had new tires installed on my Ram 2500.
Had new tires installed on my Ram 2500. When I picked up my truck the tires were at 36psi on the back tires (supposed to be 80psi), and 44psi on the fronts (65psi). I had the shop fill my tires and was told by a mechanic that most CARS have 32psi and can see how this could have happened! Mind blown. In addition I had to pay an additional 2.25% for using my credit card with no notice beforehand. This group use to be exceptional. They have fallen off the rails in the last couple of years.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have been to the service department many times over the
I have been to the service department many times over the past 10 years and have had nothing but excellent service. They are always friendly and greet you with a smile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair