Reviews
Review closely before signing
We finally agreed on a price. Even after mike sunuti lied about manufacture warranty’s not being available, that absolutely we’re available. The paperwork was very confusing( on purpose)After getting home I realized mike sunuti pulled a fast one on me. Did not subtract the down payment and charged me for the warranty he was “throwing in for free”. Ended up paying thousands more then agreed on. Of course the dealer wouldn’t refund anything since we already signed. If mike sunuti is the guy that approach’s you, find a different salesman immediately. However i would recommend finding a completely different dealership. PS. They ask you to write reviews before signing the papers, I’m sure this situation has happened to many of these other reviewers
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for providing us with your honest feedback about your experience. We appreciate you taking the time to do this. We never want anyone to dislike their experience with us, we are not happy to hear about this. Moving forward, we will make the necessary changes to ensure that we do better next time. Thank you again, have a great rest of your day!
Excellent
I had a very good experience with this car dealer place. I was able to get the kind of car I wanted as well as the price I was able to afford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We would like to thank you for your review. We have been making great efforts to provide the type of service that you have described and are very proud of all of our staff members. We always appreciate hearing customer feedback! Thank you for your time and business.
Just purchased a 2018 Dodge Challenger TA
We just purchased a 2018 Dodge TA Challenger. I highly recommend doing business here. The sales people and managers were great. They make you feel like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! It’s so great to see that you feel our dealership is a 5-star worthy one. Our staff works very hard to ensure that each and every one of our customers leave our dealership feeling satisfied and we’re glad we were able to do so with you. Thank you for choosing us, we would be honored to serve you again.
Great buying experience!
My husband and I came in to test drive mini vans. We test drove two different makes and models and chose a pre-owned Honda Odyssey. Our salesperson Ayzel helped us understand the process of trading in our car and worked with Chris and Albert to help us stick to our monthly payment budget with financing the mini van. Thank you guys so much! We love the van almost as much as our little ones do!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! It’s so great to see that you feel our dealership is a 5-star worthy one. Thank you for providing us with your honest feedback about your experience. We appreciate you taking the time to do this. Thank you for choosing us, we would be honored to serve you again.
treated well, quick transaction
I would suggest a customer lounge area that is heated and cooled with a TV or reading material. The wait for my new car to be detailed was, just a bit long, not ridiculous but a bit long.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We appreciate you taking the time to give us this great feedback. We apologize that your service took a while. Please feel free to come see us for any of your future automotive needs. We’d love to see you again!
Amazing
Bobby, Alex, Albert are great group of guys. they all helped me out on getting my new truck. Great customer service. Pleasant to deal with nothing but good things to say about Them an MT EPHRAIM DODGE
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us this great rating and review! We appreciate you sharing how your experience went. We're very pleased to hear that our staff was a great help to you. We'd love to work with you again, have a great rest of your day!
Great dealership
This dealership is the greatest. Everybody was very helpful and friendly. All the paperwork for the sale was done at a fast pace that suited my needs..I went to start browsing and I ended up purchasing..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! It’s so great to see that you feel our dealership is a 5-star worthy one. Our staff works very hard to ensure that each and every one of our customers leave our dealership feeling satisfied and we’re glad we were able to do so with you. Thank you for choosing us, we would be honored to serve you again.
Definitely willing to go the extra mile to get a deal done.
Bobby was one of the best sales people I’ve come across in any dealership and I’ve dealt with Audi, Volvo, Land Rover and Nissan. Would highly recommend you see him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the stellar review, we always appreciate hearing customer feedback! We're very pleased to know that Bobby was able to make your experience with us a great one. If you have any automotive needs in the future, we’d be more than happy to be of service again. Thank you for your time and business.
bait and switch
We asked for a lease deal on a van similar to the all the previous leases that we had. My husband went in and worked out all the pricing and details, including the fact that we wanted a 12,000 mile a year lease because that is what we always get. We went back when I was free to sign and assumed the details were as to what my husband had told them . I realize that I should have read all the details but there are a lot of pages and I don't like to get involved in the negotiation part of the deal. Needless to say , in order to get us to a price that we were willing to pay We believe that they switched it to a 10000 mile lease in order to make the price better and did not ask us if that was something we wanted to change. Unfortunately we had a bad experience at another Chrysler dealership so we came to this one instead, now I feel that they are just too sneaky and I will not buy or lease another Chrysler.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hello, We would like to apologize about your experience. However, we did let your husband know that we could only give him those numbers if we lowered the miles. We appreiacte you taking the time to give us your feedback. We value our customers and we're not happy to hear that you didn't leave satisfied. Thank you for your consideration of our business, we hope you have a great rest of your day!
Great experience
I bought another car from this dealership and it was again such a breeze! I couldn’t be more happy with their service and help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’d like to thank you for your feedback, Cheryl! We highly value customer feedback and we appreciate you taking the time out of your day to share your awesome experience. Thank you for your time and we hope you have a great day!