Reviews
Auto Purchase The Way It Should Be
I've purchased many autos, but this was my first time buying from FC Kerbeck. I received the highest levels of executive class, customer service, throughout my purchase from Steve Capra. Steve provided intelligent, fact based, straight talk in response to my many questions regarding the vehicle, maintenance, warranty and pricing. Steve provided prompt, professional and friendly communications over several weeks of long-distance shopping via telephone and email. Steve is the most skillful salesman, I've ever come across and he made my buying experience at Kerbeck truly enjoyable. When I'm ready for another vehicle, I'll be back to Steve at Kerbeck. I finalized the paperwork with Glen Smith ,a pleasurable gentleman to work with, who expertly and entertainingly explained each of the required forms.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
F C Kerbeck....Great Experience...Barnes Hucthins
I recently purchased a 2015 GMC Terrain which is great! Barnes was very knowledgeable and very helpful. He took time helping me choose the vehicle that was best for me. It was the BEST experience and I will not forget it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
Extremely pleased with Ryan customer service. Exceeded my expectations. I bought Maserati from him while sitting in Dallas and he gave me so much information, that I never felt for a second that I am buying a car, without even seeing it. He is a great sales person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryan Cala was a pleasure to work with
Ryan was hands down the best auto salesman I have encountered in all my years of high end cars. he was straightforward, professional and never pushed inappropriately. Even when others tried to push certainb aspects of the deal, ryan stayed above board and stayed objective. I was apprehensive of coming to kerbeck due to the reputation of aggressive sales however was ELATED with ryan and would recommend him to others looking for high end autos. I think many others can learn from ryans style. GLenn smith was also a Gentleman!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience of my life
From the first day I walked in just curious to see what was available to the day I picked up my new Maserati Ghibli S Q4 Steve Capra was great to deal with. It took me about a week to sell my BMW and get the insurance together. Steve was helpful and never pressured me to get the deal done. That's because FC Kerbeck knows how to treat their customers. I have purchased 3 BMW cars in the last few years and never was treated by their sales staff as well as Steve on this purchase. I also visited Audi their customer service was terrible. I plan on be a FC Kerbeck customer for life. Glen Smith in the finance Department was also a pleasure to deal with. He explained each form ( There was a few ) in detail and make even that part of the deal enjoyable. Looking forward to my next new car from FC Kerbeck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Class Dealership
I love coming to service my car at Kerbeck GMC Palmyra. I have a 2013 GMC Acadia and service it several times a year. My advisor Jason Schmitz is a class act. He knows my name and always squeezes me in when I call and need to come right in. All of the employees are top notch at Kerbeck. I have and will continue to let people know that when you buy from Kerbeck you don't just buy a vehicle but have a great staff that is friendly and treats you with respect
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
"The FC Kerbeck" Experience
I purchased a 2015 GMC Terrain that I oh so love.Tony was very knowledgeable and very helpful. He made me feel at home versus being in a dealership. He helped me to stay in budget and be practical about what i wanted and what I could afford. He understood what I needed and wanted and took no time picking out the vehicle that was best for me and my family. It was the BEST experience I've ever had going to a dealership and I will never forget it. Thanks FC Kerbeck for having a guy like Tony on your team and for having such a welcoming and friendly atmosphere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experance
My first time buying from Kerbeck. Drove over 100 miles to get there and it was worth the ride. I purchased a 2011 CTS and they had over 50 of them in stock, all in mint condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top notch staff
Purchased a Bentley Continental GT from Greg Reed over at FC Kerbeck. Greg was extremely knowledgeable and more so, was able to get us the car we wanted. We cross shopped 2 dealers in New Jersey, along with a dealer on Long Island. Greg and Joe Innaurato went out of their way to make us feel at ease with buying this car. More so, they delivered the car right to our driveway. Top notch service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful and Satisfied
My experience at F C Kerbeck was one to remember. Ryan was awesome to work with, his service was great and he put me in the car if my dreams!! I never felt pressured or overwhelmed by Ryan like me previous car salesmen experiences. I would definitely Recommend F C Kerbeck to all my family and friends. I love Ryan Cala he's awesome!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car