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River View Ford

(332 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of River View Ford from DealerRater.

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Wonderful service

Wonderful job. I will most definitely return again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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ALWAYS Great Customer Service!

This is the first time have used River View for a non-Ford vehicle. Old car.....many, MANY miles. Not well maintained by owner, but still needs to hold up. Service gave us their best recommendation without unnecessary work/charges. Took care of what was important to help make it last as long as possible. LOVE those guys!!1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service

Service went smoothly. Jesse also made the appropriate recommendation for my vehicles tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words and review, Eric. Don't hesitate to call us if you ever need anything.

Great service and wonderful staff.

I have always found the staff at the Oswego Ford dealership to be friendly and helpful. I'm glad that I was able to buy locally and to have an enjoyable service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you found us so helpful! Drive safe, and we'll see you on the road.

Service to my Car

I always get great service at the service center. I can bring my car at any time and they tried to fit me in.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, Great staff

your staff was very helpful, answered all my questions, and did not pressure me to get things done i didnt need.i would reccommend them to all my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Linda, thank you for your positive review. We're happy to have been of service to you.

GREAT FORD DEALER

GREAT DEALERSHIP...SALES..SERVICE..PARTS..RUN LIKE IT SHOULD BE..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I always have great service at riverview ford. The staff and mechanics do a great job working on explorers. Hopefully we will be able to purchase a newer vehicle from them sometime in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nancy, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. Drive safe, and we'll see you on the road.

repairs

jason couldn't have been any more professional at his job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your response, Mike! Thanks for the feedback and strong recommendation!

Outstanding Sales and Service Departments

The Sales and Service departments are second to none. Every employee goes above and beyond to ensure that your service needs are addressed and taken care of the first time around. Sales department made the purchase of my SHO easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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