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River View Ford

(344 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of River View Ford from DealerRater.

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Great group to do business with,,,

Staff was very helpful and friendly, any thoughts of adding a car wash,,,,,,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, we are happy you enjoyed your recent experience at our location! We always strive to provide personable and excellent customer service. Thank you again for the review!

River View Ford is the only dealer I trust!

River View Ford is the only Ford dealer I trust with my car! They are friendly, knowledgeable, and the service department takes the best care of my car when I bring it in for something simple like an oil change, or a bit more complex like brakes or other important concerns. I am very happy with the purchase of my Fusion, and look forward to the day when I can find my next reliable car at River View! -Ron Malloy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wonderful service

Wonderful job. I will most definitely return again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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ALWAYS Great Customer Service!

This is the first time have used River View for a non-Ford vehicle. Old car.....many, MANY miles. Not well maintained by owner, but still needs to hold up. Service gave us their best recommendation without unnecessary work/charges. Took care of what was important to help make it last as long as possible. LOVE those guys!!1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and wonderful staff.

I have always found the staff at the Oswego Ford dealership to be friendly and helpful. I'm glad that I was able to buy locally and to have an enjoyable service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you found us so helpful! Drive safe, and we'll see you on the road.

Good service

Service went smoothly. Jesse also made the appropriate recommendation for my vehicles tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words and review, Eric. Don't hesitate to call us if you ever need anything.

Service to my Car

I always get great service at the service center. I can bring my car at any time and they tried to fit me in.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I always have great service at riverview ford. The staff and mechanics do a great job working on explorers. Hopefully we will be able to purchase a newer vehicle from them sometime in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nancy, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. Drive safe, and we'll see you on the road.

Great service, Great staff

your staff was very helpful, answered all my questions, and did not pressure me to get things done i didnt need.i would reccommend them to all my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Linda, thank you for your positive review. We're happy to have been of service to you.

GREAT FORD DEALER

GREAT DEALERSHIP...SALES..SERVICE..PARTS..RUN LIKE IT SHOULD BE..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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