Reviews
A- awesome C- customer serviceE- exceptional experience...
A- awesome C- customer service E- exceptional experience overall Will not go anywhere else for service or to trade in and purchase a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark was courteous and very informative. He is always a...
Mark was courteous and very informative. He is always a pleasure to deal with. And most important, my Explorer was serviced and as always runs and drives great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience overall. Mark was excellent with...
Excellent experience overall. Mark was excellent with phone appointment and total experience at dealership from start to finish. Total time at dealership was less than 1/2 hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and awesome customer service!! I would...
Great service and awesome customer service!! I would definitely take my car in for service with Ace Ford again. It's good to know there are still people you can trust.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have been with Ace Ford for many years and we love...
We have been with Ace Ford for many years and we love their SUVs and Service Dept.Oue Service Rep Mark took care of all our Edge needs,including lining up some warranty work and brake repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Center has Great Service and also Great...
The Service Center has Great Service and also Great Employees! I Highly recommend their service! Please don't hesitate to go there when you need your Vehicle serviced!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone at Ace Ford was great! Gino helped get me into...
Everyone at Ace Ford was great! Gino helped get me into my dream car (2021 Ford Bronco Sport) within my budget. Matt was awesome too, both were personable, helpful, and thorough!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service department had Exceptional customer service....
The service department had Exceptional customer service. They err very happy to explain what was done and suggested what needs to be done in priority order.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My wife and I went looking seriously in the last 2 weeks....
My wife and I went looking seriously in the last 2 weeks. We saw a Ford Ranger that we wanted to test drive, but when we got to Ace it had been sold. Matt told us he had one right off the truck. We drove it, and loved it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I dropped of my truck saturday at 8:45 to have them check...
I dropped of my truck saturday at 8:45 to have them check if the under splash guard was covered under warranty since it was torn. They close at 4 so at 3:15 I called and was on hold for 10 minutes hung up and got there at 3:30. They did nothing in all that time. The pictures were taken after I came to pick it up. Tuesday around 4:30 I call because no one called me back! It was under warranty and ended up being installed in less the 40 minutes. So basically they had my truck for over 6 hours and did nothing??
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair