Reviews
Mark Fields is the Quick lane service manager I usually...
Mark Fields is the Quick lane service manager I usually deal with there. He always finds a way to meet my needs and exceed my expectations! I always feel safe after having Ace Ford work on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service team is excellent. They are very professional...
Service team is excellent. They are very professional listen to your questions. Recalls were completed in a timely matter.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THIS...
I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THIS DEALERSHIP .THE STAFF IS ACCOMMODATING AND HELPFUL THEY PUT YOU AT EASE FROM THE MOMENT YOU ENTER THE BUILDING AN .EXCELLENT EXPIERENCE AND I AM ENJOYING MY NEW FORD . I WILL RECCOMEND THEM TO MY FAMILY AND FRIENDS
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It took a week to fix a squeak in my left rear. They cut...
It took a week to fix a squeak in my left rear. They cut front rotors & replaced brake pads for nothing in pick up truck.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ace Ford is wonderful! From sales to service, it simply...
Ace Ford is wonderful! From sales to service, it simply does not get better. The staff is accommodating and helpful. They always take the time to answer your questions whether the question is related to a vehicle you are interested in purchasing or a vehicle that you own and are having serviced. They truly treat you like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service team is Efficient curteous friendly and always on...
Service team is Efficient curteous friendly and always on time and explains everything in an easy to understand way. Great customer service. Love the Ford pass points
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I had an appointment for a recall and tire rotation to be...
I had an appointment for a recall and tire rotation to be done by 1:00. Car was ready at 5. No tire rotation. Recall completed.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This is an excellent multi generation family owned...
This is an excellent multi generation family owned business. Excellent experience all around from sales to service. Mark Fields does a fantastic job and truly provides exceptional customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was very good, Mark was very professional. The...
Service was very good, Mark was very professional. The only thing negative about the service was the oil / grease stain on the drivers floor mate. A floor protector was present but the mate was still stained.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The sales experience was pleasant and the sales staff...
The sales experience was pleasant and the sales staff were helpful. My trade-in value and the deal for my new vehicle were fair. I have bought many vehicles from Ace Ford and will return for future ones.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car