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ACE Ford

(528 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ACE Ford from DealerRater.

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Mark Fields is the Quick lane service manager I usually...

Mark Fields is the Quick lane service manager I usually deal with there. He always finds a way to meet my needs and exceed my expectations! I always feel safe after having Ace Ford work on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service team is excellent. They are very professional...

Service team is excellent. They are very professional listen to your questions. Recalls were completed in a timely matter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THIS...

I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THIS DEALERSHIP .THE STAFF IS ACCOMMODATING AND HELPFUL THEY PUT YOU AT EASE FROM THE MOMENT YOU ENTER THE BUILDING AN .EXCELLENT EXPIERENCE AND I AM ENJOYING MY NEW FORD . I WILL RECCOMEND THEM TO MY FAMILY AND FRIENDS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It took a week to fix a squeak in my left rear. They cut...

It took a week to fix a squeak in my left rear. They cut front rotors & replaced brake pads for nothing in pick up truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ace Ford is wonderful! From sales to service, it simply...

Ace Ford is wonderful! From sales to service, it simply does not get better. The staff is accommodating and helpful. They always take the time to answer your questions whether the question is related to a vehicle you are interested in purchasing or a vehicle that you own and are having serviced. They truly treat you like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service team is Efficient curteous friendly and always on...

Service team is Efficient curteous friendly and always on time and explains everything in an easy to understand way. Great customer service. Love the Ford pass points

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an appointment for a recall and tire rotation to be...

I had an appointment for a recall and tire rotation to be done by 1:00. Car was ready at 5. No tire rotation. Recall completed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is an excellent multi generation family owned...

This is an excellent multi generation family owned business. Excellent experience all around from sales to service. Mark Fields does a fantastic job and truly provides exceptional customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was very good, Mark was very professional. The...

Service was very good, Mark was very professional. The only thing negative about the service was the oil / grease stain on the drivers floor mate. A floor protector was present but the mate was still stained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales experience was pleasant and the sales staff...

The sales experience was pleasant and the sales staff were helpful. My trade-in value and the deal for my new vehicle were fair. I have bought many vehicles from Ace Ford and will return for future ones.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.