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ACE Ford

(527 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(527 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ACE Ford from DealerRater.

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Very Pleased with this Dealership.

Very Pleased with this Dealership. I have Bought all My Cars and Trucks from Ace Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Poliet, efficient, I am old so they went over everything

Poliet, efficient, I am old so they went over everything that need to be done with no hassle. Great service department. even showed me how to use my ford pass. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Pleased with service and ease of getting an appointment.

Pleased with service and ease of getting an appointment. The car was ready when promised. Working with Mark is a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Fantastic people and extremely easy to deal with.

Fantastic people and extremely easy to deal with. Always feel confident in my dealings with ACE Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Christopher, we are happy we could make your experience a positive one! At Ace Motor Sales, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Very pleased visit !

Very pleased visit ! Not a long wait n the customer care is excellent at the check in desk to the checkout desk !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Review

Replacement of car battery, done on short notice. Service was done well and timely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Called in the morning for an oil change.

Called in the morning for an oil change. I had limited time to get it done. The service rep told me to bring my car in in the afternoon. Once I arrived, it only took an hour to complete The Works on my Explorer. Always fantastic service from this group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

tire repair

I dealt with two (2) service repair employees at Ace Ford. Both were extremely helpful. My tire was torn to shreds and they contacted the insurance company for me. I am very pleased with Ace Ford and hope to purchase my next lease with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Carmella, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

johnritters@msn.com

The service department is top notch. Vehicle is gone over with a fine tooth comb. All the PM work is complete and you drive off in a safe vehicle. After 30+ years of using their service department, we have not had one vehicle break down on the road. Not just Ford products but Chrysler, Honda, Jeep, Toyota, and Infiniti cars as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi John, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

I have dealt with ACE FORD for over 30 years for sales

I have dealt with ACE FORD for over 30 years for sales and service. They are always the best for service and communications. Great staff and atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.