Reviews
As always Dennis has done a excellent job with making...
As always Dennis has done a excellent job with making sure my vehicle is done correctly and in a timely manner. I wish all service departments had a team member with his dedication to quality customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jimir, thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Lilliston Ford again!
THE GREAT service Igot everything I wanted and i'm safe ba
Everyone was so courteous and answered all my question . I missed my f-150 do to disability could no longer drive manual. But I got my ford Back Everyone Was great John I. Dave ,Tim ,Bill Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We are happy to learn that your experience with us was great. It's good to know that John, Dave, Tim, and Bill provided you with great service. We value your business and look forward to working with you again!
Got to be too expensive to have work done here
Service repair hourly rate is too expensive. Was charged too much for the recent alternator replacement.. Have been coming here for for many years and this the first time that I was not happy with the cost.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello Mr. Marshall, we regret to learn about your dissatisfaction regarding the cost issue you have with Ford and not us. Thank you for taking the time to leave us this review because we were able speak with you and offer a discount on some other needed repairs you need on your vehicle. We appreciate the opportunity to work with you and we would appreciate it, if you would please update your rating to reflect your satisfaction with Lilliston Ford. Looking forward to working with you again.
Lilliston Ford- Vineland
Great customer service, efficient, easily accessible, and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always treated like a vip customer with their service and...
Always treated like a vip customer with their service and being courteous. Dennis Ackley makes sure I get what’s needed for my car to keep it right. He always does a great job for Ford and Lilliston.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bart, thank you for your review on Dennis and giving us a five star rating. We appreciate your business and congratulate you on your latest purchase. Thank you for choosing Lilliston Ford and we hope to see you again soon, for all of your vehicle needs.
Lilliston Review
Very pleased with the service each time I visit Lilliston Ford. My service manager, Dennis Ackley does an excellant job. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
markpoll49@aol.com
SERVICE WAS EFFICIENT AND DONE CORRECTLY THE FIRST TIME.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lilliston Ford Service Department
Excellent service department with very knowledgeable people. Dennis is always my "go to" guy at the counter, he always has the answers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast and friendly service. Very convenient pulling my car...
Fast and friendly service. Very convenient pulling my car up to the automatic doors, Dennis was right there to assist me! Will definitely be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello. Thank you for your great review and five star rating. We are glad that you enjoyed your service experience with Dennis. We looking forward to working with you again. Safe travels and take care.
Excellent customer service
Nice staff, comfortable waiting area, complimentary transportation available.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase