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Haldeman Lexus of Princeton

(1,257 reviews)
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haldeman Lexus of Princeton from DealerRater.

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Tara was professional, pleasant and great attitude.

Tara was professional, pleasant and great attitude. I will return to Lexus dealership. Great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What a great experience today.

What a great experience today. Lupe was the perfect saleswoman. She was knowledgeable, no delays, and just super kind to work with. This was my first experience with Lexus and I picked the perfect dealership and saleswoman to buy my car from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I am treated like a valued customer every time I visit.

I am treated like a valued customer every time I visit. There is a culture of respect and professionalism demonstrated by every employee that really sets them apart from other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service experience was top rate.

My service experience was top rate. Everyone was courteous and definitely aimed to please. Jean was excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was good with clear explanations of what needed

Service was good with clear explanations of what needed to be done. Service was quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best customer service Jen in very professional and she

Best customer service Jen in very professional and she knows how to handle everything tks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy, helpful, had what I wanted.

Easy, helpful, had what I wanted. Understanding what I was looking for. Good listeners. Very respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jean Kathrada is an excellent communicator, she helps me

Jean Kathrada is an excellent communicator, she helps me to understand the issues and options to resolve the problems, she is honest and straightforward as to what is needed. Years of experience helped her to know how to assist customers, very happy to work with her, she is friendly and dedicated, an outstanding service consultant. Haldeman should be proud of her and have her on the service/maintenance department. Thank you Jean. Benny

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tim, was transparent during the process of my first

Tim, was transparent during the process of my first service on my Lx600. They came to my house and pickup my vehicle and returned it the next at my Job. I also, engaged with the technician on a concern I have. I would certainly recommend Haldeman Lexus of Princeton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Tim is the best service advisor to exist at Haldeman

Tim is the best service advisor to exist at Haldeman Lexus! He kept me updated on my vehicle from drop off to pick up. Always eases my worries on my vehicle maintenance and goes above and beyond. Loved the video of my service inspection!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.