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Haldeman Lexus of Princeton

(1,260 reviews)
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haldeman Lexus of Princeton from DealerRater.

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Outstanding staff and service , fast and great work,

Outstanding staff and service , fast and great work, always in contact making sure everything was being handled expertly great experience ..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We highly recommend Haldeman Lexus of Princeton.

We highly recommend Haldeman Lexus of Princeton. The staff were extremely professional. Mr. Mike Collins was superb. He walked us through the whole process. We needed a reliable transportation because we are healthcare professionals. He gave us choices that made real sense to us. Mike made whole buying experience a pleasure! Thank you Mike and thank you Mr. Christoff for looking out for us Nurses.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome courteous service Sean is the BEST !

Awesome courteous service Sean is the BEST ! I’ll be happy to have my vehicle serviced @ Haldeman Lexus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I don’t have any worries about car issues since I have my

I don’t have any worries about car issues since I have my Lexus bought and care with this dealer. Although the maintenance fees is high but it is worthy. Love the lounge to relax when your car is taken care and the warmth from the personal who works there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jean did an awesome job taking care of my ES350 service.

Jean did an awesome job taking care of my ES350 service. She explained the services in detail, answered all my questions, and oversaw the entire service til my car was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jean is awesome.

Jean is awesome. Everyone was on time. Loaner was clean. Everything was more than fine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a problem with my 2021ES 350 , it wouldn’t turn

I had a problem with my 2021ES 350 , it wouldn’t turn over to even start it; it had absolutely no power. Lexus road service was here in 30 minutes, got it running and towed it to Haldeman. It was a very short period of time that i received a text message from Jean saying that my car was ready for pick up. They had replaced the battery and another part. I am so thankful that I have Haldeman as my dealer. They went above and beyond to get my Lexus running. When I buy another Lexus; it will be from them. Kudos to Jean, I surely hope they pay her enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing customer service Tara Hollowell kept me updated

Amazing customer service Tara Hollowell kept me updated every step of the way. The process was very easy, car was waiting for me and completed the service on my car with in 2 hrs. Return the car they provided and return my car. Never had to wait which is really important to me. So thank you very much for being professional and making really easy for me!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tim, my service advisor, is competent, fair, reliable and

Tim, my service advisor, is competent, fair, reliable and helpful. I appreciated the valet service and the complimentary wash and vacuum.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This was my 1st time visiting Haldeman Service Dept.

This was my 1st time visiting Haldeman Service Dept. I recently purchased my Lexus NX350 from another non-Lexus Dealer and needed Key Fobs programmed. Tara was very courteous, knowledgeable and helpful. My whole time there she kept me informed of the progress. I will definitely be using this dealership as my 1st choice for service of my NX 350, in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.