Skip to main content

Haldeman Lexus of Princeton

(1,261 reviews)
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,261 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haldeman Lexus of Princeton from DealerRater.

Want to share your experience with this dealership?

Write a review

This was my 1st time visiting Haldeman Service Dept.

This was my 1st time visiting Haldeman Service Dept. I recently purchased my Lexus NX350 from another non-Lexus Dealer and needed Key Fobs programmed. Tara was very courteous, knowledgeable and helpful. My whole time there she kept me informed of the progress. I will definitely be using this dealership as my 1st choice for service of my NX 350, in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service is a Great experience.

The service is a Great experience. The workers are happy and pleasant A good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Came in for 11:15 appointment and was out after an hour.

Came in for 11:15 appointment and was out after an hour. The waiting lounge was cleaned, comfortable, and had refreshments. Tara Hallowell was our Service Consultant and did a terrific job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I have been a customer and a fan for more than 15 years.

I have been a customer and a fan for more than 15 years. Great products and great maintenance. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Customer Service.

Amazing Customer Service. I felt like my satisfaction was their number one priority. Service was quick and Jean kept me informed of the status of my vehicle. Haldeman Lexus is the only dealership I will have my car serviced at. Thank You guys for top notch service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Syed was a pleasure to work with .

Syed was a pleasure to work with . He took his time and was very informative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Horrible experience at Haldeman Lexus with a used

Horrible experience at Haldeman Lexus with a used vehicle. I communicated with Jake, a salesman for several days concerning a used Mazda. On 12/22/23 at 1 pm we came to an agreement and I told him I was making the 1:15 drive to buy the vehicle. When I was about 45 minutes into my drive, I received a text stating the vehicle was sold. In a classic bait and switch tactic, he sent me a similar more expensive vehicle. The car was in the dealers inventory for a month yet amazingly sold within the 1 hour that I was driving there. I’m disappointed in the dealer and the tactics used. I would not recommend using this dealership. Mike from PA

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good dealer.

Good dealer. They have nice lounge. Customer attentive is polite and gentle. Pre book appointment to avoid service delay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The employees at this dealership collectively, are a

The employees at this dealership collectively, are a group of people who are knowledgeable and willing to address any issue you may have regarding your Lexus. They are very professional and welcoming. The physical dealership is impeccably clean and relaxing- complete with refreshments while you wait !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a great buying experience purchasing a certified

Had a great buying experience purchasing a certified GX460 from Haldeman Lexus. My salesman Syed was pleasant, responsive ,knowledgeable and truely worked with me on making this a stressfree purchase. Appreciate interaction with manager Hristo and transparancy of the entire deal. An enjoyable buying experience. Thank you all and Happy Holidays. Vasilios Diamantopoulos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No