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Honda of Toms River

(5,319 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (973) 737-2154 (973) 737-2154
Used (973) 737-2158 (973) 737-2158
Service (973) 737-2166 (973) 737-2166

Reviews

(5,319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Toms River from DealerRater.

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Honda serviced my Pilot and replaced the faulty USB port...

Honda serviced my Pilot and replaced the faulty USB port that hadn’t been working since I bought the car. I was happy to have it working. Great service, nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future.

I gave my opinions yesterday when I came home from your...

I gave my opinions yesterday when I came home from your dealership-did you not get it ??? Everyone was pleasant-the work was good, I hope.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future.

Im happy with the results in my car repair..However i...

Im happy with the results in my car repair..However i would've liked better response to calls i made towards the end... They didnt return my question about when it wouldbe ready and said they would call me back.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Good afternoon. Please contact us directly if you need asistance.

Great! Fast speedy and knowledgeable great customer...

Great! Fast speedy and knowledgeable great customer service. Will work with you for scheduling I never take my car to any other dealership. Thank you !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future.

Great service! Clear, concise handling of my problem...

Great service! Clear, concise handling of my problem quickly and efficiently. I am thrilled with this, the third time I had occasion to use ur service dept. They hit a home run each time. Well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future.

No issues. All went well.Received complementary oil...

No issues. All went well.Received complementary oil change because I was there a day earlier and they could not help me when they told me on the phone that they could

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are glad to hear of your experience.

Had a problem with my car and they were able to take me...

Had a problem with my car and they were able to take me the same day. They have always taken care of me. Even Alex the person who sold me the car well over a year ago, still is helpful if I need help. What a great team!!! Highly recommend this Honda dealer!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future.

I needed a starter. Honda parts are back ordered. I found...

I needed a starter. Honda parts are back ordered. I found a starter at Advance Auto Parts. They installed it. Good job, and they washed my car. Nice people.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future.

Always treated with respect when dropping off my car for...

Always treated with respect when dropping off my car for maintenance. The Honda Agent Tom always reviews my maintenance needs and explains the benefits of each.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future.

They accommodated our service request within on day. They...

They accommodated our service request within on day. They were very kind and got the job done within one day. Good communication. Thank you you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future.