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Green Brook Buick GMC

(455 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (877) 276-3110 (877) 276-3110
Used (877) 276-3115 (877) 276-3115
Service (866) 862-1330 (866) 862-1330

Reviews

(455 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Green Brook Buick GMC from DealerRater.

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Fred sheppard rocks,above and beyond service writer,his...

Fred sheppard rocks,above and beyond service writer,his assistance was outstanding.... Happy New Year 2022 Fred

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Stay away from this dealership! Adding a $9,500...

Stay away from this dealership! Adding a $9,500 surcharge to sticker for a GMC Yukon to take advantage of chip shortage. Disgusted and will never return

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike Santucci was such a great help with buying vehicle....

Mike Santucci was such a great help with buying vehicle. Very friendly and was always in touch throughout the whole process. Made the buying experience very enjoyable. I highly recommend Mike Santucci as your next salesman, he will not disappoint. Wish all salesmen were like Mike A++++.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If you’re at Greenbrook GMC..Find MIKE SANTUCCI - what...

If you’re at Greenbrook GMC.. Find MIKE SANTUCCI - what can I say? A humble salesman of patience, speed, reliability, and true knowledge! Thank You for all your help! Love my vehicle, and feel great about it! - Enzo L

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were looking to lease the GMC Acadia Denali we saw on...

We were looking to lease the GMC Acadia Denali we saw on the lot on Sunday, and we were able to sign on the dotted line by Tuesday morning. Very satisfied, and will continue being the customers we have been for over 10 plus years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pre Owned 2019 Yukon Denali

Wow, this dealership is TOPS! We looked at many pre owned vehicles and the dealers were not investing in their used and pre owned vehicles. But, GreenBrook certainly does. New tires, brakes, everything is top notch! Prices far surpassed others that we looked at and I would highly recommend !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

Personnel management have no complaints prompt courteous understanding and concerned bout customer needs I continue to bring my vehicle in for service and hopefully plan to by another from this dealership top notch in my book

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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TOP NOTCH SERVICE

Went for minor service on my new Terrain - service advisor Getulio promptly greeted me and already knew what was needed for my request. Handed over the key and was told exactly what would be done and how long it would take. Well, I went into the lounge for coffee and waited awhile. After about a half hour I saw my vehicle drive by to the pickup area. I went outside and was again greeted by Getulio who told me everything was complete per my request and that the tech made sure all was in order.. I felt treated like a long time customer, even though it was my initial visit. Getulio did an outstanding job as advisor in a friendly, clear, and professional manner. I absolutely would recommend him for your service needs and was impressed by the whole service department. Thanks to all for a job well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Enjoying my new Terrain

Had a great buying experience from start to finish. Salesman Ernie B. is outstanding in all aspects of the buying process. He exceeded my expectations by providing timely contacts and addressing every question and concern with friendly, fair and great professionalism. I appreciated his ability and knowledge to explain everything in an easy to understand and reassuring manner. At delivery I was treated like family by Ernie, and Alex from finance. The paperwork was clearly explained and all documents were carefully prepared and complete. No complaints or issues during sale or delivery, everything was perfect. This dealership has a great combination of all departments and staff. Thanks to all for a job well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great service

took my truck in for a transmission issue they fixed it in a timely fashion and gave me a loaner car my advisor Tony T was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.