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Reviews

4.9
383 lifetime reviews.
  • I love these guys!

    Great, as usual. We just bought another car there a couple of days ago...We also bought one two months ago! That make 7 in 6 years. Job changes...


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    Great, as usual. We just bought another car there a couple of days ago...We also bought one two months ago! That make 7 in 6 years. Job changes have made us go from economy cars to trucks to economy cars, back to trucks and now to SUVs. We are dealer-loyal more than we are brand loyal. We have bought Pontiacs, Suzukis, GMCs, and Mitsubishis from them. They are a family-owned business and the owner or son are always there if you need them. It is always a pleasure dealing with the other relatives that work there. The service guys are really helpful and follow up on things. Our salesman, Frampton Walker is a gentleman as well as a really good guy. We have never had an issue were we've walked away grumbling about something that did not necessarily go our way (e.g., a third party warranty company would not cover an issue with a headlight and David, the owner, walked us over to Laurie, his sister, and together we called the company to discuss it with them. It wasn't covered but we knew that they at least really tried to help us. I cannot conceive of buying elsewhere; we've been spoiled by their attentiveness, fairness, and willingness to work with us at all levels.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • So unprofessional and rude

    Terrible experience just so unprofessional They tried to take advantage of a potential customer What extremely low ball offers


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    Terrible experience just so unprofessional They tried to take advantage of a potential customer What extremely low ball offers

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New vehicle purchase

    Excellent customer service from the salesman to the manager to the service department to the finance Department.

    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always ...


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    Excellent customer service from the salesman to the manager to the service department to the finance Department.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Sincerely, Green Brook Buick GMC Team


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