Reviews
I took my car for the mirror to be changed on the driver...
I took my car for the mirror to be changed on the driver side because when I drive it shakes. The person that fixed it just made it worst. I don't think the previous mirror was changed to the new one that was ordered. That wasn't a good experience for me.
- Customer service —
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Long wait. No consideration I took Uber there with my 4...
Long wait. No consideration I took Uber there with my 4 year old. Rude, inconsiderate guy who signed paperwork. No appreciation for customer. Repeat customer!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for providing feedback on your last visit and for bringing this issue to our attention. I sincerely apologize for the wait you experienced and for the inconvenience it caused you. We take customer reviews very seriously, and I would like to get in touch with you to discuss this matter further. At your convenience, please contact me at (855) 290-7250, so I can learn more and hopefully make things right. I hope to hear from you soon. Best, Adrian Acosta, General Sales Manager
Please see Rashad, who was the lone bright spot within the transaction, for details. He is aware.
Jude was fantastic! He was patient with my family and...
Jude was fantastic! He was patient with my family and super knowledgeable on any vehicle we looked at! Thank you so much for taking the time to show you are one of the rare car saleman that genuinely care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-stars! We will pass your kind words on to Jude and look forward to working with you again in the future.
Megan was great! She worked hard on getting me the deal I...
Megan was great! She worked hard on getting me the deal I want and need. Looking forward to working with her in the future when my lease is up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the high rating and congratulations on your new car! We will share your kind words with Megan and look forward to working with you again in the future.
Unfortunately i had a bad experience bringing my new...
Unfortunately i had a bad experience bringing my new passport to get a oil change and trie rotation first i was over charged second it leaked oil on my driveway third they hit a desk bringing it in to clean the oil leak it put a small scratch on the door fourth the manager said he didnt think it happened there even though it happened right in front of me and two other customers.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback. However, I'm sorry to read about your recent experience. Your input is very important to us, and I would appreciate the chance to speak with you personally. At your convenience, please call me at sbreeden@dchusa.com, so I can learn and hopefully make amends. Thank you, Steve Breeden, Fixed Operations Director
Wonderful service. Jude Pallone was excellent at this...
Wonderful service. Jude Pallone was excellent at this transaction. He is very knowledgeable and helpful. A great service overall. Excellent asset to the Honda Dealership. Finance Dept was Great at getting me to purchase today.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brunie, thank you for the great review! We will pass your kind words and positive feedback along to Jude.
Bart helped my wife and i get out of my Yukon and into a...
Bart helped my wife and i get out of my Yukon and into a 2018 Accord. Very professional and honest to deal with, highly recommend you speak with Mr. Dul for your next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-stars and congratulations on your 2018 Accord! We will share your kind words with Bart.
We came in to lease a new car. Amber Rose was our...
We came in to lease a new car. Amber Rose was our salesperson and she did an amazing job. She was efficient, very personable, and went out of her way to ensure that we were satisfied with our purchase. She is an excellent Honda Representative and we would refer our friends to her with complete confidence.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Karisa, thank you for the fabulous review, and congratulations on your new car! We will pass your kind words on to Amber.
I had A great experience at DCH Honda with the service...
I had A great experience at DCH Honda with the service department. They were helpful and polite. The team in the service department made me feel welcome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review! We look forward to assisting you again in the future.
Smaller, older dealership but expanding and updating...
Smaller, older dealership but expanding and updating nicely. Megan was great, even following up on her day off via text. Ashraf was friendly and helpful. Thank you for the extra effort to remove dash cam.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five-stars! We will pass your kind words on to Megan and Ashraf.