DCH Academy Honda

Fantastic staff, our salesman Anthony went above and beyond to get the deal we were looking for. We are very pleased we chose DCH Academy in old bridge nj.

Visited this dealership to possibly looking into purchasing two vehicles. With a little context my family and I have purchased and/or leased 10+ vehicles in the past 15 years. Since we've previously worked with Enrique in the past. We wanted to make sure we worked with him again. By far Enrique will always go above and beyond with his customers and makes sure he treats you like family. Guaranteed he will answer your questions and if he's not sure he will always make the effort to try. We spent a good amount of time but since the other vehicle didn't work out we wanted to work out a deal with one of them. This is part where it gets really interesting. Enrique gave us the numbers with and without warranty. Since this is obviously not our first time negotiating a price we provided a counter offer. After a few minutes the "General Sales Manager" Andrew Ly came over. With the next few words he said really proved how UNPROFESSIONAL he was. He began to take offense at the offer we made, acting like he owned the place. We felt insulted and seemed like we were the dumbest customers attempting to purchase a vehicle. He was rude and very condescending and did not even attempt to work with us or even make a counter offer. As a manager I would figure he would be professional and understanding. Instead we degraded and disrespected. The next question I have is, if your managers are treating customers this way. How are they treating the rest of employees. As leaders, you need to lead by example and clearly ANDREW LY is not a "General Sales Manager." Either he is a newbie at his role or does not have the sense of urgency to help customers. He should not be a manager at all and needs to take re-training courses to help better his career. Never had I experienced this from DCH Academy. To Enrique, you are a very helpful client advisor. I wish we could have moved further into the transaction after the amount of time we spent with you. Thank you for your time and hopefully if and when your management team gets corrected we will return.

Great experience at Academy Honda and my rep Johan. Walked we thought the process, answered my questions, and was very patient. CD

Always a great experience with Anthony mills and Joe lepore. They made it quick and easy. Definitely go to dch academy honda. Chirag

I had such a wonderful experience at DCH Honda in Old Bridge! I especially want to thank Megan for remembering me from years ago when she helped with my son’s Honda Civic. She was wonderful then and somehow even better now. It was so nice to reconnect and know that she remembered me after all this time! Eddie was an absolute pleasure to work with. From the moment I met him, he made me feel comfortable while test driving different options. He was incredibly knowledgeable about all of the vehicle features and really took the time to help me find the perfect fit for my needs and wants. Art was also so helpful as my first point of contact. He was happy to reconnect me with Megan, and it was a pleasure meeting him in the showroom! Beth greeted me when I first walked in and immediately made me feel welcome with her sweet personality. And if you want quick and efficient finance service, make sure you see Joon! He had my credit application completed in no time. If you know you want a Honda, don’t waste time shopping around — go straight to DCH Honda in Old Bridge. They offer the best pricing along with truly top-notch customer service. The entire team made this experience easy, comfortable, and enjoyable. They will not let you down!

Salesman Danny Lovaglio made our experience with this dealership very pleasant. He was very knowledgeable in helping us choose a car to lease.

I needed an oil change on my Honda Passport and this particular location in Old Bridge New Jersey welcomed me without an appointment...they were very efficient with the other vehicles with getting drivers in and out and I'm thinking that's why it's easy for them to take walk-ins because they really mean it when they say walk-ins and I really appreciate the service. I didn't have to wait no longer than 30 minutes and it was on a Saturday so the service was great and my Service Advisor, Sylwester Brulinski that waited on me was great ...he was very helpful he explained the services that was being performed on my vehicle in addition to the oil change that I was getting and he explained as well the receipt after everything was finished and what was recommended that I get taken care of and I was just very pleased with the service ...the environment felt comfortable even though most people weren't there long at all such as myself so I enjoyed that... the vibe and I would recommend this location to anyone that is getting their Honda serviced.

Conrad is the best salesman I have ever worked with. He really went above and beyond to bat for me, as I was borderline approved for a car. He made it happen and I will always remember that and am forever thankful to him! He’s also very honest so I highly recommend him for all your car needs!

Conrad Matthew’s was very nice with a very positive attitude. I got a car from him and he helped me a lot throughout the process. I’m loving the vehicle a lot so far, thank you Conrad!

DCH Honda in Old Bridge, NJ. My appointment was made by the receptionist. I was introduced to Bekim, a client advisor. There was a test drive and then I asked for an “out the door” quote. When I saw the quote,..... I almost flipped out. The quote included everything; all packages I didn't ask for. I said it's illegal to sell a car with packages without my consent. The final price was not negotiated by General Sales Manager Andrew Ly. I would say it was imposed. It wasn’t an impressive price, but I had no choice; I needed a car. I had to agree because this dealership had the car I was looking for. Otherwise, I would have walked away. A few months after purchase I attempted to get in touch with General Manager Joseph Lepore, as well as General Sales Manager Andrew Ly. Neither Manager got back in touch with me. I didn't have a good experience with purchasing the car at the Old Bridge DCH Honda. I do not recommend them to potential buyers. Run, run, run! You'll thank me later.