Fullerton Auto Group

I needed tires right away before snow. I went through express service Nicole helped me get the tires and installed the next day. They were very nice and helpful as always

Erich Kaiser was my sales rep and he did an amazing job, fast professional and extremely helpful with an amazing deal to boot! easy in and easy out

The service was complete in a timely manner. I had general maintenance (oil change/tire rotation) along with a few recalls corrected. Giancarlo was very informative and kept me updated and what was being complete and when my vehicle was ready to be picked up.

Lionel was very good in everything he did to get me a new vehicle!!!He was helpful in everything I asked , had problems and solved them very good will recommend him to other people who want to buy acar

I want to take a moment to acknowledge Jean-Pierre and say that my experience at your Fullerton Alfa Romeo dealership was beyond my expectations. Your professionalism in detail and customer satisfaction were impeccable.

George-service advisor is fair and doesn’t try to up sell you on stuff. I appreciate his honesty. Repair cost straightforward.

I have to thank service advisor Kevin for a wonderful and speedy customer service experience. My 2003 Jeep Liberty (167,550 miles) was towed into the dealership at the end of the business day on Tuesday with a failed water pump. First thing Thursday morning, Kevin called me with an estimate for the repair. First thing on Friday morning he called to say that I could pick up my vehicle. That's a little over two business days to have a towed in vehicle repaired which I think is quite speedy. Thanks again.

I would like to recognize Service Advisor, Kevin, for the outstanding customer care he provided managing the repair of my 2023 Jeep at Fullerton CDJR. My wife is disabled and I am the primary caregiver. I discussed my situation with Kevin and asked him to do what he could to address the repair of my car in a timeframe that would enable me to continue to provide the care my wife needs. At the time my car needed repair the service department was extremely busy. Kevin prioritized my request in scheduling and worked with a service technician to repair my car. I came to the dealership late in the afternoon. The very next day my car was repaired and I was able to pick up my car. The service Kevin and the service technician provided was exceptional.

I would like to recognize Service Advisor, Kevin, for the outstanding customer care he provided managing the repair of my 2023 Jeep at Fullerton CDJR. My wife is disabled and I am the primary caregiver. I discussed my situation with Kevin and asked him to do what he could to address the repair of my car in a timeframe that would enable me to continue to provide the care my wife needs. At the time my car needed repair the service department was extremely busy. Kevin prioritized my request in scheduling and worked with a service technician to repair my car. I came to the dealership late in the afternoon. The very next day my car was repaired and I was able to pick up my car. The service Kevin and the service technician provided was exceptional.

The worst experience with service I’ve ever had on any vehicle of any make, EVER. Not responsive. Dismissive. Unhelpful. Passive. Not a bit proactive or supportive. Unprofessional and required multiple visits for a repair that won’t fix the problem. At this point, I’m hoping to receive assistance in replacing the vehicle as it has been a nonstop issue from day one and it’s only 6 months old. You would think they would be eager to help resolve the problem but instead, they don’t return phone calls, claim there isn’t a problem, and completely you the “run around”. They don’t provide status updates and let the car sit days without giving me any insight. Beware. This is a terrible place for service.