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Fullerton Auto Group

(360 reviews)
Visit Fullerton Auto Group
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:30pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (908) 698-4712 (908) 698-4712
Used (908) 698-4386 (908) 698-4386
Service (908) 698-4116 (908) 698-4116

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fullerton Auto Group from DealerRater.

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Great experience

Kyle Jackson was very nice and friendly even we hadn't make a decision on the same day, no pressure sales. My whole family include my little son like him. He was very patient and answer all our questions and gave us a very detailed introduction on how to drive our first mini van. We had a very happy experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Experience

The Sales Consultant "Juan Munoz" was very friendly, no pressure, efficient and aswer all que questions about the Jeep wrangler I bough it. Very Happy...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

no pressure sales

They were friendly, knowledgeable, no pressure and did what they said they would do. My salesman was Kyle Jackson.( My truck was stolen and the insurance company totaled it when it was found ). I found this used 2015 Ram that was a deal and put down deposit to hold it, it had some scratches on it and stain on driver seat, they cleaned the seat and did their best to get out scratches. It took a couple weeks for the insurance company to send the check, but Kyle and Fullerton did not pressure me about the time and held the truck for me. I would use Fullerton again when I need a new truck. And would recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Thank you Eric for making my buying experience pain free. Traded in my 2014 Jeep Compass for a 2015 jeep wrangler. Couldn't be happier with my new jeep. I got the price I wanted for my trade- in and couldn't be happier. Eric was so helpful with answering all of my questions and more. He went above and beyond. From the first step into the dealership I felt like family. Everyone was just so great with everything. I highly recommend Eric Kulawczyk and Fullerton for anyone who's looking to purchase a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Dana, We really enjoyed reading this wonderful review! Come back again if you need anything. - Fullerton Chrysler Jeep Dodge Ram

Great Service

Fullerton has done a wonderful job with our car. They are easy to work with and do quality work anytime we have had it in for service. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Phil, Thank you for the five star review! Please come back and see us again. - Fullerton Auto Group

GREAT PLACE TO COME MAKES BUYING CAR A GOOD TIME.

I been coming to Fullerton since 2003 , and love coming here coming from Staten Island if i need service they make it work for me nobody i no does this thank you,staff is great nice they dont hoover around you like voltures. Kyle Jackson i love dealing with straight up class act man makes buying or leasing great,Kyle is the best and hard working sales person i will not go to anyone else thank you Kyle,but i dont want to leave any of the others who work there great bunch of people i give this dealership a 10plus you wont be disapointed, cant wait to come in again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

HI there, Thank you for the review! Glad to hear your time with us was so wonderful. Come back anytime! Best, Fullerton Chrysler Jeep Doge Ram

Stellar transaction!

Thank you Jason and Kevin for making my buying experience fun and pain-free. I traded my 2012 Subaru Forester for a 2015 Jeep Cherokee Trailhawk and was hopeful that the rave reviews I had read on other websites were truthful and accurate. I’ll tell it to you straight… believe the hype. An honest, no pressure transaction where I got the price I wanted for my trade-in and a fair deal on my new lease. I couldn’t be happier and I highly recommend this dealership to anyone looking for a new Dodge, Ram or Jeep. JNK

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi John, Thanks again for such a great review. We really appreciate you sharing this with everyone! Enjoy your 2015 Jeep Cherokee Trailhawk and come back again if you need anything. - The Fullerton Chrysler Jeep Dodge Ram Family

Great experience

No pressure great sales staff addressed all my concerns. Friendly staff made sale pleasurable. All features of my new Jeep were explained and demonstrated to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this five star review. Drop by again if you need anything! Best, Fullerton Chrysler Jeep Dodge Ram

2015 Wrangler Unlimited

This past weekend I made an appointment to look at the Jeep Wrangler Unlimited, in particular the Willys edition. I went in with a bit of apprehension since I normally dislike dealing with typical "car salesmen". I met with Kyle Jackson ( who was recommended to me by someone on the Wrangler Forum). Kyle took the time to go over all the various models, from the lower end Sport edition to the high end Rubicon, explaining all the differences and variations among them. Kyle was patient and knowledgeable (being that he too is a "Jeeper"). At no time did I feel pressured to make a purchase on that day. The process did take a couple of hours, but was mostly because of the information given and the questions that I posed. In the end I did purchase a 2015 Willys Wrangler Unlimited due to the information given by Kyle and the type/style of Wrangler that I was looking for. At no time did Kyle try to pressure me or upsell me to a different vehicle. I must say that this was without a doubt one of my best car buying experiences that I've ever had. Once I decided on the vehicle I went and spoke with John in finance and that too was a painless experience. John did explain the different warranties available, but again with no pressure for me to accept any of them. I would highly recommend Kyle if anyone is thinking of looking at Jeeps. In addition, everyone that I encountered at Fullerton was pleasant at all times. Mike Millan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, Thanks for this great review. We really enjoyed it. We are happy to hear Kyle was so helpful. Make sure to come see us again if you need anything! Fullerton Chrysler Jeep Dodge Ram

2015 Limited Jeep Grand Cherokee

Juan was exceptional, he truly made my experience relaxing and super easy. Juan has an extremely customer centric attitude and is very personable and genuine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for writing the positive review. We are happy to hear Juan was so helpful. Come see us again if you need anything. Best, Fullerton Chrysler Jeep Dodge Ram