Reviews
Informative, efficient, nice lounge area.
Informative, efficient, nice lounge area... Love the videos! Appreciate the customized experience, attention to detail & comfortable setting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com
Our sales associate Cung and all of the staff were
Our sales associate Cung and all of the staff were awesome Helping us through the whole process in positive and stress free experience. We would highly recommend Russ Darrow for any ones future car purchases
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com
The personnel were conscientious, professional, and
The personnel were conscientious, professional, and courteous. Cung King was an exceptional person. He was very well versed about the products and answered all of our questions with knowledge. Cung is very genuine and hard working. The finance manager, Netanya Vanlandingham, was extremely efficient and helpful. The Manager, Dan Healey, was thoughtful and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com
Everyone is always very kind and professional.
Everyone is always very kind and professional. They explain things well. It's always comfortable waiting in the lobby while they take care of my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com
Very clean and professionally run dealership.
Very clean and professionally run dealership. The quoted prices for parts are fairly high however.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com
Very fast and efficient at appointments.
Very fast and efficient at appointments. They do a very good job with my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com
Easy to get to, easy to schedule service online, and
Easy to get to, easy to schedule service online, and helpful service center employees. Waiting area is accommodating.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com
Clean atmosphere,resaonable wait time Ethan was very
Clean atmosphere,resaonable wait time Ethan was very knowlegeable answered all my questions. Good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com
Leah's The assistant service manages customer service
Leah's The assistant service manages customer service phenomenal Danny the service manager is outstanding equally they're both top shelf in my opinion I highly recommend them both as well as the rest of the Service riders and the service department sent the video so we knew exactly what was going on showed all of the necessary filters that needed to be replaced and a price quoted before any work was done as well as the work being done efficiently and on time and got my wife out of there as quickly as possible excellent job thank you very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com
Cung King did a great job getting the car and deal we
Cung King did a great job getting the car and deal we wanted. I highly recommend him.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike: Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com