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Hagan's Motor Pool

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great deal, great service!!

Good honest people, easy to talk to, and great deals on used cars close to home....keep up the good work Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are very pleased that you were happy with your experience! That means a lot to us. We appreciate your business very much. Thank You.

2005 Jetta! Thanks Mike!

Mike was amazing on the phone and in person. He is real and down to earth. I found this car online, and will recommend this place to anyone looking for an honest, friendly, very fast, pleasant transaction! I will be going here to buy my future vehicles! You guys are AMAZING!!! Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so happy you love it! It's our goal to sell quality cars at a fair price. Enjoy your new ride!!!

Excellent service and sales

My cousin bought a Volkswagen Jetta from Hagan's Motor Pool about a year ago and was so pleased with the car and the customer service that she referred me and the rest of our family to their facility. I brought my car there for a dreaded check engine light and it wasn't so dreaded. They treated me with respect and took the time to explain to me what was going on which I didn't always get from other shops, I think because I'm a female. It didn't take much time. I was able to have my car repaired the same day and was so easy!! I would refer them to anyone I know!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for great feedback! We are happy that you are so pleased with our service!

extremely satisfied

I bought a car from Hagan's in May of this year. Due to their knowledge and professionalism everything was very easy. This is only a part of the reason I am righting this review. I am righting this review because they have earned it. In the past month I have had to bring to different vehicles for three different reasons and all three times I drove away satisfied and sure the job was done right, Not to mention I didn't have a feeling that I just got robbed. The customer service that Mike, Amie and the whole Hagan's crew provides is paralleled by none. They have made it their business to know their customers and cars and do an excellent job at it. Mike and Amie have also earned my business and loyalty as I am sure they will yours. I suggest anyone looking to buy a car or just have service done on their car needs to go to Hagan's Motor Pool. I couldn't find anything bad to say about Hagan's Motor Pool or any of the people in it if I tried. We have made them our family mechanic and dealer and I know you will too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much Jay! It certainly makes us proud to have served you so well! We work hard every day to meet the needs of our service and sales customers. We appreciate your feedback.

Honor and Integrity

I don't know if it was his upbringing, or his military service, but Mike Hagan conducts himself with Honor consistently (yes, I meant to capitalize that). I bought a pickup from Mike this weekend, and I wanted to say that Hagan's Motorpool was a thoroughly enjoyable experience. When I pulled in to the lot, Mike was working on a car in the mechanic's bay. He introduced himself, and within minutes we were on a first name basis. Because I was looking at used pickups, I had a lot of questions. Mike answered ALL of my questions with Honesty and Integrity. When I came back in the next day to finalize the purchase, I was treated well, and with the customer appreciation that is hard to find these days. While I was there, I had a chance to see how they treated customers of the service garage, and was impressed with the interactions between Hagan's and their customers. Everybody seemed to be happy with the customer service. I highly recommend Hagan's Motorpool for not only purchases, but they will be my regular mechanic shop. It feels as though I have known them for ten years already, but I met them this weekend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much Pete! We really appreciate your feedback. It means a lot to all of us here!

Great service, inventory, price, and great people

I took my car to Hagans Motor Pool for a small repair and have been a loyal customer ever since. Their professionalism, excellent service, and great prices have turned me into a loyal customer. No job is too big or too small and I personally recommend them to everyone I encounter who needs automotive repairs or is in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ryan, you are a valued customer and we are very glad to have your patronage.

Ross Schubarth and Kate Kavanaugh

My husband and I had the greatest experience at Hagan's Motor Pool in Rochester Nh. Mike and his wife,Amie, made the time choosing a car so easy, we were comfortable at the business and we were impressed with the knowledge and helpful service we recieved there.Thank you for the respectful and kind service we recieved and highly recommend this company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad the transaction went so smoothly and I know you guys are loving that car!

Awesome Customer Service

I have had the owner Mike Hagan work on my vehicles even before he opened his own shop ~ I've always been pleased with his exceptional work and his fair pricing. I recently bought another vehicle through his dealership and the process was painless. The staff at Hagan's Motor Pool is always friendly and professional. I recommend them constantly to friends and people I work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Liz