Hagan's Motor Pool Hours
Hagan's Motor Pool is a family owned and operated used car dealer and service facility. Mike Hagan was in the Army Natio
nal Guard and is an Afghanistan War Veteran. Mike carries his Army values into his business. You can expect to receive nothing less than honesty, integrity, and respect from Mike, his wife, Amie, and the rest of their friendly staff. If you are looking for a quality German vehicle or need your German vehicle serviced we are the experts to handle all of your needs. We offer a comfortable, professional, and laid back atmosphere! Financing options are available for good, bad, and no credit customers.
"Luxury you can afford!"
Mike was great to work with. Very friendly, professional and even took time on his day off to prep my paperwork ahead of time so the actual purchasing... part took very little time. He's always been responsive and kept in touch with me via text or on his Facebook page. Highly recommend this company for your next vehicle!
This review is not to bash or praise the dealer.Check over the paperwork and know what you are doing or take someone who knows how car buying should be.... I bought a used 2008 VW Passat from Mike. We had some issues with a bad oil pump on the car after I had owned it for a day and I called Mike and he told me to bring it in. At the time he didn't know it was a bad oil pump. I took the car within the first week to him roughly 4 times and Mike jumped on working on it(he even worked on it till about 7pm on a sunday which was his day off) The car was finally fixed and I was able to drive it 800 miles to Ohio a couple weeks later. I cant come up with many complaints on the buying process except for the paperwork. I was buying my first used car and didn't exactly know what I was getting into. I did get a great interest rate on a used car and the payments were low and I was able to get a service contract and Mike upgraded it for free(which I used about 3 months later when the car had a hard breakdown. I don't blame Mike for the issues that causes the breakdown they were issues that typically only a VW dealer would know to look at and only they could measure because VW is known to withhold some of their spec data so owners are forced to go to their dealership for certain maintenance. Back to the point. I was happy with everything until I looked at the contract I signed and read that I didn't get gap insurance. I was told by Tiffany(who knew I had never purchased a car in the states because I also was a military member like Mike the owner) that I would get it free with the bank I financed with. I called the bank and they informed me otherwise. As a first time buyer I felt like somebody got one past me. I wont say that this is a terrible dealer. Any dealership you go to will do what is best for the business. Nothing special here, just another place you can buy your cars. As a new dealer Mike is doing alright and I hope he is able to expand him business. I'm a huge fan of not buying from big business and figured I would try it with cars since i didn't know better. I could've got a better deal and more honesty but on the flip side I have tried to buy from other name brand dealer and I got offered less of a deal and more dishonesty. Dealing cars is a tough business for buyers and sellers and Hagans motor pool is not the worst or the best. Just another hometown dealer.
Just purchased a 1999 VW cabrio convertible. Price negotiation was easy and upfront- they put a lot of work into the car as part of the deal. The car feels... solid and runs beautifully. Very nice family run business! They obviously take pride in their work. It was a pleasure doing business with Tiffany in sales.
Thank you very much for such a kind review. We are honored to have such a great family and group of people working together to provide such trust wort...hy vehicles and service. You certainly deserve that cute Cabrio and we are so excited that we had just what you were looking for! Enjoy your summer!
I recently bought a used Volkswagen at Hagan's Motor Pool. I am always suspicious about buying cars from "roadside used vehicle dealers" and have had some... bad experiences with them. I cannot tell you how different that Hagan's is. Extremely courteous, no pressure sales people, that have your need in mind. The choices here were absolutely great, and all the cars were clearly marked with the price and features. I am so pleased at how easy the financing was. They made this car buying experience better than I have had at other new car dealers. Had the vehicle serviced (with the veterans discount, another feature not offered by anyone I've heard of) and it was excellent and timely. Overall, one of the best buying experiences I've ever had.
Don we are so pleased you took the time to write this amazing review. We are happy that you are so satisfied with our laid back, yet professional appr...oach to our work. It means everything to us to provide our customers with the tools and comfort they need to make an informed decision on their purchase. We are so happy to have you as a customer and look forward to doing many more years of business together!
I purchased a 1997 Audi A4 and it was my first German Car purchase so i was reluctant but Mike helped me understand the advantages of these vehicles -... the car was clean and only had 74,000 miles and now it has 84,000 after 6 months and is going strong - what a great little car - I also had a issue with the heater on a Friday and Mike had it fixed the next day - both the car and repair were vere reasonable and i will go back again - Thanks Mike
Thanks Ken for writing us such a great review! We do our best to hand select the vehicles we put on our lot for sale. We're pleased you're realizing t...he quality and value of your Audi! Its pretty common for people to be unsure of German cars. They are very reliable, last a long time (over 300,000mi.) if maintained properly, and repairs generally aren't much more than an American or Japanese car. We appreciate your business and look forward to doing more business with you.
People spend years looking for an honest auto service shop that does quality work, at good rates. For me, I've found that shop. I brought my Ford truck... to Mike Hagans thinking it needed some fairly extensive service, and was surprised to find out that the work was minor, and the cost was a fraction of what I was expecting. If you're looking for honesty, integrity and top notch friendly service, this is the place!
Steve, thank you very much for such a great review! unfortunately in this business repair shops can be unreliable and dishonest. All of us here take p...ride in providing the best service and sales experience to all of our customers. We're glad you enjoyed your experience and we look forward to doing more business with you in the future.
Mike has serviced my E Class Mercedes for 2 Years. I am VERY happy. Great service; very fair pricing, doesn't nickle & dime you; he treats everyone with... respect.
Thank you Ernie for taking the time to write us a review. We are so pleased that we have had the opportunity to do business with you. Mike is a master... certified Mercedes Benz technician and Its been our pleasure helping you keep your E320 in perfect running condition!
This is the second vehicle we have bought from Mike and his team!! He is great to work with and sells great used vehicles. I would recommend him to anyone!!
Thank you very much Denise the 2003 Volkswagen Jetta GLX from us. We always love seeing repeat customers and really getting to know the people we are ...doing business with. Our customers and the quality of cars we sell is our focus and what drives our business!
I purchased a used Neon from Mike Hagan, and I was very impressed with the price as well as his overall professional demeanor. He worked to make sure the... car was in the best possible shape before I left the lot with it, which was also a huge blessing. I really appreciate everything he did and will be recommending him to any friends looking for a new car in the future. :)
Kyra, I am glad you had a good car buying experience for your first car.
Between my calls to Josh and Mike, every time I talked with them they were professional and really did put my needs first! That is something that you don't... find with many companies today, and especially car dealers. Mike took the time to find the right car from me. I have purchased many cars, and will say that all through the sales process Mike was awesome, through every step. You can say that it may be a fluke, but while I was there I saw him interact with several other customers, and saw each and everyone treated the same way. Would highly recommend Mike and his team, to you reading this and will to all of my freinds!!! Thanks you to Hagan's for all the hard work!!!
Thank you so much Dave! We know the human element gets taken out of so much business now a days and it means a lot to us that what we are trying to ac...complish at our business it showing and making our customers happy! Honest, respect, and reliability are just a few things we like to provide to everyone who drives onto our lot. Thank you very much for the nice review and we appreciate your business!