Reviews
Great Service
We weren't sure about purchasing a new car. however, our sales rep Devin Spearman, showed us around the lot. No pressure, answered all of our questions, and then helped us find something in our price range. Great person!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional service
I was very happy with my visit all questions answered by my sales rep and very comfortable environment I feel like they went out of their way to help me buy a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very satisfied
Staff was very helpful. My son was able to work out financing to include balance remaining on previous loan I would return again and recommend others to do so.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought 2 cars here
I really recommend Taylor Kia. I have bought a used car and now a new car from them. Very pleased. Just had my first oil change and service Dept very friendly and explained everything and give you options for extra stuff with no pressure whatsoever. I don't want to be pressured into things I don't need and they did not
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! Customer service is one of our main goals, and we're glad we met the mark with our services.
New car sales person
Elizabeth Mansfield was my sales person. She was very professional, very intelligent in her knowledge of the car I was buying, very helpful in making the decisions on what options were best for me. I would highly recommend Ms. Mansfield to assist with the purchase of a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My new kia
Rocky and Jason hooked me up. Walked in at 8:57 am and drove away at 11.41 am with my new car. I had a good experience buying my car at Taylor Kia in Lima.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales
I really enjoyed the experience I had at Kia everyone was so nice and very good spirits.they really worked hard to get me in my car. Rocky and Jodi was the best
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great feedback, we always take reviews into consideration on what we can improve on. We're glad Rocky and Jodi were able to find you a car you love!
Very friendly and helpful
Helpful and fast service,my sales rep was David and he was very patient and willing to answer any questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful feedback! We're so glad David was able to help you with all your car needs and helped you find a new car you love!
Car Buyer
I felt the staff worked hard to get me into a safe and reliable vehicle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
While we are slightly confused by the response-- we always make sure to get our customers in a vehicle that is right for them, we apologize that something went wrong for a 1 star rating. We take pride in delivering the best experience to each and every one of our cherished customers and it sounds like we have missed the mark. Thank you so much for your feedback, we really appreciate it.
Worst place ever & rude service
Worst place ever to buy a car. Not honest & doesn't keep their word for anything. Horrible. This place said they would paint my car few month after o bought it it had started chipping well they lied it never got painted. They ran my credit without my permission & as young first time buyers they took the most advantage of us as possible
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car