Taylor Kia of Lima

Went to buy a car salesman dealing with more then one person. Told they would call me and they never did. Called the next day talk to them then told they was going to call back and let me know and never did. Was lied too over and over

I bought a used 2017 Kia Soul +. I live 1.5 hous away. I came and looked at it in person. Justin Nance showed me the vehicle and was very nice and did not pressure me at all. Later I was able to negotiate the price with Justin via text. My bank sent him info via the loan. I told him when I wanted to comie get the car. When I got there all I had to do was sign the paper work which took about 10 minutes. It was very fast and very easy making my car experience very good. I also got the best price on my Kia than the 4 other places I looked.

Great experience! Justin and finance lady were amazing to work with. Very down to earth and honest throughout the entire process. Would highly recommend them!

Wyatt did a great job getting us a nice car he's was very nice about it and I would have my friends to come here

At Taylor Kia: 1) the customer is always last 2) they never keep their promises 3) they never call back when they say they will 4) they will make you wait hours for simple tasks 5) they are as shady as they come Long story short, I'm stuck paying over $1,600 for a bent rear axle and bent shock mount on a 2016 Hyundai Elantra that I had nothing to do with. Their so called service team "claimed" it was in a "fresh" accident when there wasn't any body damage whatsoever. Both the repair shops I went to said there was no way they could tell when the axle was bent and with the placement of where it was bent it wasn't in an accident. One mechanic said more than likely when the car was repossessed the person towing the car hooked it wrong. My wife and I dealt with many of Taylor Kia's staff and managers and kept getting the runaround for weeks. Every time we would talk to someone different, they said they would call back they didn't. General Sales Manager Brandon Pedraza (coward), the person who was suppose to be dealing with us, never call us back after leaving 5 messages by my wife and I on multiple days. He was suppose to get a hold of a Shane who was suppose to make the decision, but of course he didn't even want to hear a word I had to say. My wife wanted to talk to Steve Taylor (who likes to hide and doesn't take personal calls) and talked to an Alex that went nowhere as well. Overall, I'm just very frustrated that Taylor Kia completely screwed me over. I know there are many other customers Taylor Kia screwed over that they heartlessly turned the other way on just like me, but just remember.... bad karma will eventually get those who are greedy and uncompassionate.

Went in for not sure of what I wanted to get. And Justin pointed me in the right direction. Got something better than expected and they made it very easy for me. The staff was really friendly and respectful. Overall very happy .

Drove 2 hours to get there. Was there for 4 hours. Didn't get the vehicle ( which was making a noise ). The vehicle I went to buy was $ 10,000 a month ago and now they still have that very same vehicle for $ 18,000. It didn't sell for $ 10,000 so raise the price another $ 8,000. Doesn't make any sense. Anyway, what I'm saying is....I had the worst experience ever with Taylor Kia. I was very insulted by their trade-in offer on my vehicle. I wouldn't recommend Taylor Kia to worst enemy!

Business was horrible I had appointment drove a hour and 20 minutes to my appointment then they told me the car already sold never called to let me know

The dealership had very good service. They were very nice and tried to help us and work with us in anything that we needed. Excellent. I was helped by Elizabeth Mansfield.

Tim Main and Anthony Rose in the service department are great. They answer every and all questions I had about my vehicle. I highly recommend you seem them.