Reviews
Write a reviewPatient, no hassle, friendly sales associates!
Although I didn't purchase my vehicle here, I wanted to write this review because of the good customer service I recieved on my visit. There was a rush of customers the last hour of their work day (me included). Carl was SUPER PATIENT, kind, and very helpful! We looked at 4 different vehicles in an effort to narrow things down, and Carl was right there juggling our requests along with 4 other shoppers. He didn't hover over us, push us to make a decision or anything like that. Thank you SO much for your assistance. I really appreciated it:)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Nick B
Friendly staff and service. Bobby (BOB) was courteous and knowledgable about the car. The price was well below KBB. After sales options were offered but not forced upon me. The purchase was fast and easy. Will recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve. Thank you for your 5-star review, Nick.
Worst place to buy a car
This place screwed up the paperwork for the title so when we shipped the car to Hawaii and tried to title it it said there's a leen! We paid cash! No the car sits useless in Hawaii. Ten grand down the drain. Don't walk away from this place, run away.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Worst place you could possibly buy a car
They took forever to process the paperwork and they still screwed it up. We moved to Hawaii couldn't get the title for our car because they screwed up the paperwork now we have a car sitting in Hawaii that is worthless and unusable don't walk away from this place run away from this place they are the worst the managers argue with the salesman the salesman don't have facilities it is just terrible not to mention the car made it about 400 miles before it needed a new clutch avoid this place at all cost
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We sincerely apologize for this experience. Please reach out to us at help@hertzcustomercare.com, so we may further investigate this issue and do our best to assist. Thank you for taking the time to give your honest feedback, Dave.
Great experience at Hertz Car Sales
Worked with W. Robert Hamilton to get a used car. He made what is otherwise a stressful transaction easy and painless. Robert was kind, courteous, helpful and understanding. Glad to recommend his services. Would certainly purchase another vehicle from him and Hertz Car Sales!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very pleasant experience
I highly recommend everyone to visit Hertz Car Sales Clearwater on 21154 US Hwy 19 N, Clearwater, FL 33765. Great selection of cars and very good prices. Bobby Hamilton is a very professional sales rap, very kind and polite. He made my shopping experience a real breeze, fast and easy. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
See a car Nissan
When arrived, I was told that 'the Nissan is gone, even I received email offering me the car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hyundai Elantra -Deal#7319. Salesperson no 15719
Served by Bob Hamilton who was very informative and helpful. Excellent sales person who I would certainly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy, low pressure and friendly buying experience.
I was allowed to test drive as many cars as I needed. It was a relaxed environment. No high pressure people chasing you around. I was allowed to take long test drives - 2 hours was not a problem. I drove 4 cars in total. Bobby Hamilton was very friendly and helpful, but not pushy, and guided me through the process. I feel like I got a good vehicle at a good "no haggle" price. It was a bit of an emergency for me so I probably could have got a little better interest rate if I had time to shop around somewhere else for financing before I went to buy. Also the trade in value was pretty low for my old car, even with its problems. But it was convenient to have them buy it from me and just move on.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
If you are looking for a quality used car, then look no further. Ask for Bobby Hamilton. You won't be disappointed and will be walking away happy with the with the car you actually want and that's right for you. I would recommend Bobby to all my friends with absolute confidence.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase