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Jacobs Mitsubishi

(1,207 reviews)
Visit Jacobs Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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Nice employees and very helpful and we managed to come to

Nice employees and very helpful and we managed to come to a solution that was good for the both of us.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Ben.beckmerhagen, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My sales representative Eduardo is a true professional

My sales representative Eduardo is a true professional answered my questions and replied to my emails quickly. He is an asset to Jacobs his customer service is second to none! Also his after purchased follow up should be commended as well. I would highly recommend Eduardo.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Fgl, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Great overall experience from start to finish.

Great overall experience from start to finish. Professional dealership managing a smooth transaction. Very satisfied.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

I went to look at a beautiful Nissan frontier 2021.

I went to look at a beautiful Nissan frontier 2021. I was introduced to Yana Simon. I was so glad i met her. She is very knowledgeable, patient, friendly and welcoming. I felt no pressure at all. What a pleasure to deal with. If your in the market for a vehicle at this location. Ask for Yana Simon. You won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Casv, we are so happy to read such a great review about Jacobs Mitsubishi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Yana & Megan in finance got the job done.

Yana & Megan in finance got the job done. These girls make good team. Jacobs Mitsubishi lucky to have them. I enjoyed my experience with Yana, she is very loving and caring person. Very professional and knows her stuff. I will be back again. I highly recommend Yana as your salesperson. You will not regret your dealership experience. Nice job. Got great deal on my new car! Good service, good coffee and beautiful people. 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bczr69, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! We hope to be of service to you again in the future. Best wishes, Jacobs Mitsubishi

I can't say enough about the professionalism and ease

I can't say enough about the professionalism and ease that we were able to purchase our vehicle. Big Al was the first person we saw a week ago when I saw a vehicle I loved. He was present without being "pushy". We told him we just started looking and we went back and had a few issues we needed to work out. Big Al was amazing; as was Jason, the manager, who made it happen to our satisfaction. We then saw Megan who explained the protection packages and also was extremely helpful and pleasant to work with. Big Al was with us through the whole process and couldn't have been more helpful. We have no reservations that we would totally recommend Big Al and the staff at Jacobs Mitsubishi!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Ekempsey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Yana Simon was such a pleasure to deal with.

Yana Simon was such a pleasure to deal with. First of all I would like to say how fast our experience buying a car was, that’s impressive. I have never in all these years had such smooth and seamless experience. Yana went above & beyond to get us exactly what we were looking for. There was no back and forth and she is so knowledgeable that she put us into the right vehicle in less than 30 minutes, even though we came to the dealership looking at a different vehicle, she took into consideration everything we needed and made the sale happen. I am so happy with my new car and I will never forget this experience because Yana made it just that good! If you’re in the market, please go see YANA!!!! She knows a lot about cars and she listened so well that I didn't even realize that the car we purchased was the exact car we needed. Jacobs Mitsubishi is very nice and clean dealership, everyone is very nice and welcoming. But Yana was exceptional and they are lucky to have her there. I will be referring my friend’s & family to her, no doubt. Also - they have so many different options to purchase from and I am very happy that I was fortunate to deal with Yana and to buy the car that I bought. THANK YOU YANA & JACOBS MITSUBISHI!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Sb8, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! If you have any further questions, please give us a call. We're always happy to help!

Stephen was great and very helpful with the process.

Stephen was great and very helpful with the process. Would definitely recommend him for any future purchases.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Mmoe1112, we are glad we could help!

Awesome people, Yana helped me get a pretty good deal and

Awesome people, Yana helped me get a pretty good deal and was very easy to communicate with. Megan in finance was amazing as well Drove from Orlando to test drive and purchase the car, and wouldn't hesitate to make that drive again if I need another vehicle. Thanks Jacob's!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent customer service.

Excellent customer service. Big Al was my sales rep. He went above and beyond to answer every question I had and also respected my time. Not a pushy guy, just kept his focus on listening. For me that equates with a good experience. For my next car, I'm definitely going to check in w him first as I'm a stickler for good customer service and once I get it, I tend to be loyal. That's my two cents as far as this organization is concerned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Chris.chung.221, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!