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Jacobs Mitsubishi

(1,199 reviews)
Visit Jacobs Mitsubishi
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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I was treated very nice when I went to this dealership.

I was treated very nice when I went to this dealership. My saleswoman was Janet and she was very helpful with what I was looking for and was very knowledgeable. I would recommend this saleswoman to a family member or friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was outstanding.

Everyone was outstanding. Great customer service and also gave us the best pricing and financing as possible. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brian was full of positive energy and very helpful.

Brian was full of positive energy and very helpful. The environment he created made us at ease. Give that man a raise.Taylor the finance guy was very thorough and helpful explaining the different programs available. Taylor was able to give us a better interest rate than the banks. It was by far the best car buying experience we have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought the VinFast V8 plus from Jacob’s Mitsubishi New

I bought the VinFast V8 plus from Jacob’s Mitsubishi New Port Richey. The car from first day has issues makes noise at the rear wheels there front left window. It didn’t work and many issues at the screen. Also the suspension it’s so bad like you feel when is a little bum like a donkey Jacob from Mitsubishi has the worst service ever I was waiting about 40 days to check the car Venue the problems before I went there. I went Saturday. They supposed to fix my car and they left me without the car for four days. I called VinFast of US pick up the worst service ever. The agent said I don’t know because my manager is not here what you have to do with your transportation on Monday evening he called me and he said we can pay a a rental car for you, but if you understand, it was late because the next day evening, my son went there to take the car when we receive that. They didn’t fix the Spencer on interior wheels and also the door on the front who had issue it doesn’t open from inside. The worst dealer in the area.. Since October I took my car from them 1 day ago and the front window is not working again...Stay away from them...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Stay away from them !

Stay away from them !!! This is yhe worst company that I ever visited. I bought a VInFast8Plus and from the first day the car has issues. since six months I went taking dy of rom my work and loosing money to drive there and waiting tfix these issues. I was without car more than 5 days and nobody informed me about that, Two days ago I took the car from the service . Today morning I take the car I tried to open the front window and it doesn't work again and I have to leave my car with open window all day. I call them and a rude manager who works on Sunday he said to me I don't care and I will inform the General manager tomorrow....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It’s pretty easy to buy a car online.

It’s pretty easy to buy a car online. Especially if it’s out of staye

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kudo's to Jake.

Kudo's to Jake..He listened to what I wanted and got me the exact vehicle I was looking for. No high pressure sales, just good listening skills and great effort to satisfy the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I purchased a used 2016 Chevrolet Corvette from Jacob's

I purchased a used 2016 Chevrolet Corvette from Jacob's Mitsubishi. They agreed to repair scratches and properly serviced the vehicle. I brought the vehicle into their dealership and to date they have not help me at all and the Corvette is still damaged. I have contacted the manager and general manager of Jacobs and was not at all satisfied with the promises they made and have not kept. I am now forced to sue them in small claims court and report them to the Better Business Bureau. I suggest that you go to another dealer to make your purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jacob was great and very helpful.

Jacob was great and very helpful. Overall the experience was great and I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. No complications. No pressure. Would recommend this dealership if buying or selling a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.