Reviews
HORRIBLE PEOPLE! My wife and I stopped in to view and drive a beautiful car for our friend with means to buy whatever she wants but lives far away. My wife proceeded to the car and I walked into the building, only one customer in the building, announced our arrival, waved my hand to come outside and help us that we will be out by the car so excited. I managed car dealerships for over 27 years. I have grace, compassion and understanding. After 10-15 minutes, not one soul came outside to help us. I walked back inside and one old middle eastern gentleman said "What do you want?" Shocked. This was the same man that saw me the first time walk in and I ask for help BUT DID NOT ACKNOWLEGDE ME. I said no way sir you didn't even say hello the first time. He got irritated and told me to leave and I cussed him with EXTREME DISBELIEF. Then 8-10 middle eastern men came out of the shadows rushing me while the old buy was screaming at me to leave holding the door open like I was asked to leave his country! xxxx NO. The manager tried to calm us both but the old guy kept screaming and so did I. We left to never return. There is no way they sell cars there. What do they really do there? Who are they really? Who do they really help? Who do they work for? Are they citizens at all? I felt like I was in another country completely being targeted FIVE MILES FROM OUR HOME. In my career I would fired the entire staff. Does DOJ need to look into this place? There is no one thing that anyone can do to undo their actions today. Permanent damage. STAY AWAY.
HORRIBLE PEOPLE! My wife and I stopped in to view and drive a beautiful car for our friend with means to buy whatever she wants but lives far away. My wife proceeded to the car and I walked into the building, only one customer in the building, announced our arrival, waved my hand to come outside and help us that we will be out by the car so excited. I managed car dealerships for over 27 years. I have grace, compassion and understanding. After 10-15 minutes, not one soul came outside to help us. I walked back inside and one old middle eastern gentleman said "What do you want?" Shocked. This was the same man that saw me the first time walk in and I ask for help BUT DID NOT ACKNOWLEGDE ME. I said no way sir you didn't even say hello the first time. He got irritated and told me to leave and I cussed him with EXTREME DISBELIEF. Then 8-10 middle eastern men came out of the shadows rushing me while the old buy was screaming at me to leave holding the door open like I was asked to leave his country! xxxx NO. The manager tried to calm us both but the old guy kept screaming and so did I. We left to never return. There is no way they sell cars there. What do they really do there? Who are they really? Who do they really help? Who do they work for? Are they citizens at all? I felt like I was in another country completely being targeted FIVE MILES FROM OUR HOME. In my career I would fired the entire staff. Does DOJ need to look into this place? There is no one thing that anyone can do to undo their actions today. Permanent damage. STAY AWAY.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very fair to deal with. No pressured sells. Salesman Brandon was extremely helpful in my new purchase.
Very fair to deal with. No pressured sells. Salesman Brandon was extremely helpful in my new purchase.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Redfish03, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jacobs Mitsubishi.
It's been a long time since I have dealt with a Dealership that was so honest and caring for what "I" wanted and needed. Brandon was FANTASTIC and quickly sent me clear and detailed videos.
It's been a long time since I have dealt with a Dealership that was so honest and caring for what "I" wanted and needed. Brandon was FANTASTIC and quickly sent me clear and detailed videos.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Suzanne, we're so glad that we were able to go above and beyond your expectations!
I have purchased three vehicles from this dealership and have always had excellent service. I would highly recommend them if you are looking for your new car purchase!
I have purchased three vehicles from this dealership and have always had excellent service. I would highly recommend them if you are looking for your new car purchase!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Presley Nevada, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jacobs Mitsubishi.
Con el vendedor Vladimir bello todo fue diferente después del mal trato de Manny , Vladimir hizo todo lo que pudo para ayudarnos
Con el vendedor Vladimir bello todo fue diferente después del mal trato de Manny , Vladimir hizo todo lo que pudo para ayudarnos
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We are sorry to hear about your experience and would like to hear more about it. Please contact our General Sales Manager directly at 727-944-2886 ext 501. We will do everything to get those other 4 stars!
Knowledgeable, professional, and proficient. The facility is a welcoming, well-established and a friendly environment. They are committed to quality and customer service and maintains a clean and organized space, with courteous and helpful staff members.
Knowledgeable, professional, and proficient. The facility is a welcoming, well-established and a friendly environment. They are committed to quality and customer service and maintains a clean and organized space, with courteous and helpful staff members.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words! We pride ourselves on providing knowledgeable, professional, and proficient services in a warm and welcoming environment. Our commitment to cleanliness and customer service is what sets us apart. We appreciate your support from the entire team here at Jacobs Mitsubishi in New Port Richey!
Dustin is a fool, and wouldn’t recognize a good deal if it ran him over. He’s a small, overweight, bald guy who is clearly worried someone is going to take his job - because even he knows he is a bare-minimum kind of employee.
Dustin is a fool, and wouldn’t recognize a good deal if it ran him over. He’s a small, overweight, bald guy who is clearly worried someone is going to take his job - because even he knows he is a bare-minimum kind of employee.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Miss Libengood is simply an spectacular person, she is professional, dynamic & very courteous. Am very satisfied with all the saff from Jacobs Mitsubishi. Happy Thanksgiving for everyone and one more time thank you for your business.
Miss Libengood is simply an spectacular person, she is professional, dynamic & very courteous. Am very satisfied with all the saff from Jacobs Mitsubishi. Happy Thanksgiving for everyone and one more time thank you for your business.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words and for choosing Jacobs Mitsubishi! We are thrilled to hear that Miss Libengood and our entire staff here at Jacobs Mitsubishi in New Port Richey provided you with exceptional service. Wishing you a very happy Thanksgiving as well! Thank you for your business.
I just needed to take the time to thank Izzy. She went through all the features and specs in detail and was patient, kind, and incredibly helpful. She even took the time to explain everything to my father in Spanish, since he doesn’t speak any other language, and that meant a lot to us. I had a great time at Jacob’s Mitsubishi. I was a little reluctant at first, but I’m glad I took the time to come in. It was well worth it, and I absolutely loved the VinFast VF9, I wasn't expecting to love an all electric vehicle so much 😅. I look forward to coming back to make my final decision.
I just needed to take the time to thank Izzy. She went through all the features and specs in detail and was patient, kind, and incredibly helpful. She even took the time to explain everything to my father in Spanish, since he doesn’t speak any other language, and that meant a lot to us. I had a great time at Jacob’s Mitsubishi. I was a little reluctant at first, but I’m glad I took the time to come in. It was well worth it, and I absolutely loved the VinFast VF9, I wasn't expecting to love an all electric vehicle so much 😅. I look forward to coming back to make my final decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with Izzy and our team at Jacob's Mitsubishi and VinFast here in New Port Richey. We're thrilled to hear that she provided exceptional service and helped you find the perfect vehicle, including explaining everything to your father in Spanish. We pride ourselves on making sure our customers have a great experience and we're glad you found the VinFast VF9 to be a surprising favorite. We can't wait to have you back to finalize your decision. See you soon!
It was the best car purchase experience I have had and I am 53 years old. The saleswoman was attentive and explained everything in detail. I would recommend Jacobs Mitsubishi to my family and friends.
It was the best car purchase experience I have had and I am 53 years old. The saleswoman was attentive and explained everything in detail. I would recommend Jacobs Mitsubishi to my family and friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We strive to provide each customer with the best car buying experience, regardless of age. We're thrilled to hear that our sales team was attentive and detailed in helping you make your purchase. Thank you for recommending us to your loved ones. We look forward to serving you and your family again in the future at Jacobs Mitsubishi New Port Richey.