Reviews
Juan was a very friendly and knowledgeable salesman no...
Juan was a very friendly and knowledgeable salesman no stress no pushing great experience he offered us water and coffee and walked us around the lot
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gloriareed, we're happy to hear you had such a positive experience with our team!
The person who talked to us, a girl - Early Clayton - is...
The person who talked to us, a girl - Early Clayton - is the best!!! She is so friendly!!! We don't feel we are doing a favor for the dealership bringing the car for them to check it up!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service from beginning to end! This...
Excellent customer service from beginning to end! This was the easiest car buying experience I have ever had!! Pete helped me purchase my dream car with ease. I was able to negotiate the price via email and that is exactly the price I paid, no tricks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Let me start off by saying this.... GO TO THIS DEALER!!...
Let me start off by saying this.... GO TO THIS DEALER!! I'm as picky as they come, I personally hate going to dealers, but JACOBS MITSUBISHI made me feel comfortable with the buying process. Juan Gonzalez started it with an easy going phone talk, then as I got in, Jeremy Pohl assisted with the process in getting what I wanted, and Troy White made it even better sitting down at the Financing Dept with an astonishing 9 minute process..... 9 MINUTES!! Who does that?! I'll tell you who.... JACOBS MITSUBISHI!! I'm giving it 5 stars starting with Juan, Jeremy, and Troy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truly a fun and enjoyable time looking for a car! Our...
Truly a fun and enjoyable time looking for a car! Our sales person Bob was knowledgeable and made the car buying experience unforgettable. I will make sure all my friends and family are referred here for their car buying needs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robyn31789, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! We hope to see you soon!
Bob was awesome to deal with and went above and beyond to...
Bob was awesome to deal with and went above and beyond to make my deal happen. Great guy, would definitely work with him again and recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We can't wait to see you again, have a great day.
This dealership puts all other dealers I’ve worked with...
This dealership puts all other dealers I’ve worked with to shame. They flat out understand how to conduct good business. I also want to point out the team I worked with was absolutely outstanding and I highly recommend working with Pavel, Troy, and Elizabeth. Here’s why I gave Jacobs Mitsubishi 5 stars. I was treated as a serious buyer from the very moment I spoke with their staff on the phone. Jacobs Mitsubishi was over a 150 miles away from where I’m located. I informed Jacobs Mitsubishi that I needed to work out the details of the potential purchase over the phone before committing to the long drive there. Jacobs Mitsubishi listened and began working hard for my business instead of giving the typical BS statement of “It’s really best if you come down in person”. Everything was handled in a timely fashion and there were not any hidden surprises/fees in the process. The documentation portion of the deal only took 10 minutes. They work hard for your business, are completely transparent, and will not waste your time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sw95, we're happy you found our staff to be so supportive during your experience here at Jacobs Mitsubishi. Please let us know if there is anything else we can do for you; we are more than happy to help!
Pavel is the man! I had recently tried to purchase a car...
Pavel is the man! I had recently tried to purchase a car from out of state and it was an absolute nightmare. After fighting with that dealer I was skeptical to shop anywhere, but my home state. Well, I'm glad I took another chance because Jacob's Mitsubishi has had excellent communication and made everything effortless via emailing all documents to you vs waiting on physical mail. 10/10 Will do business again when I need to upgrade
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ethan Bujarski, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!
Everyone is very friendly in the service and sales...
Everyone is very friendly in the service and sales department. They always make sure you're taken care of from the time you walk in till the time you walk out
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales person very funny friendly and on his job...
Sales person very funny friendly and on his job everything was yes ok and done.. He made us feel like we made the right decision
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!