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Don Davis Lake Jackson

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2019 Dodge Grand Caravan

Helped get the exact vehicle we were looking for. Great pricing and wonder staff. I’ve purchased many vehicles through these guys and highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Don Davis

Great experience everytime at Don Davis Lake Jackson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

Great Service everytime I'm at Don Davis Lake Jackson tx.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GMC diesel truck- oil change

Charlie was great. I had a doctor's appointment and the shuttle wasn't there so he dropped me off about two blocks away and called me when it was ready. I was not even checked out at the doctor when they called. He came and picked me up and I dropped him off at the dealership. It was the fastest oil change I have had in my life from a dealership! Great job guys.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My New Buick

Been a customer of Don Davis Dealerships for 40 Years. They never disappoint.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeanette Sciba

Everything went great. I had my tires rotated and the oil changed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchasing 2019 GMC Acadia

Best Dealership in TOWN! We have bought several cars at this facility. We love the staff and they make the process so easy. Overall great experience!! Thanks to our salesman " Buzzy' for his help and giving us the best deal ever on our NEW 2019 Acadia SLT.... We believe in shopping LOCAL always!! DON DAVIS has and will continue to have our BUSINESS..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Carss

Excellent service great environment clean thank you for having my car done in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2014 GMC Sierr

You have changed your service dept. for the better. Thank you so much. Up until my last visit to your service dept. I had decided I would not deal with Don Davis anymore. But the change has changed my mind. We have bought our vehicles from you since 2002. So, again thank you for the change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GMC Service

I bought a used 2015 GMC Denali from Don Davis. My whole Saga started with a check engine light in March 2017. Finally fixed in April 2018. It went kind of like this replaced a switch, replaced ECM, replaced parts in transfer case, examined transfer case again, wiring harness failed (probably from being taken apart so many times -their thought) replaced entire wiring harness, replaced transfer case (finally fixed). Could have lived with all this - warranty coverage is a process - if they would not have told me the following - I guess as an attempt to pacify me. Service consultant told me he would have the sales manager look at the vehicle and see what he could do to get me out of the vehicle. Never heard from the sales manager. Service consultant asked me if the sales manager ever got with me and I told him no. He indicated that he was under the impression that he talked to me. He indicated he would talk to him again. Ha ! of course I never heard anything. Even this did not bother me too much because I never expected them to come up with a reasonable deal to get me out of the truck. However, the fact that I was told they would work on it and the lack of call was a bit irritating. The one thing I asked for was that the extended warranty I purchased with the vehicle still under the 3yr, 36,000 mile warranty be extended time wise since they started the time running on it the day I purchased the vehicle and not when it got to 36,000 miles. I was told this should be no problem and the service manager was working on it. Then I was told the service manager should be able to get something done through GM and he should have something in done a couple of days. Then when they finally replaced the transfer case and I picked my truck up the service consultant asked me if the service manager had gotten with me. The answer was no. and he said let me go talk to him, upon his return he indicated the service manager should have something for me on Monday. Crickets - never heard from them. phone messages and texts have not been responded to. I feel lied to.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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