Don Davis Lake Jackson

The service department incorrectly handled my vehicle and claim with extended warranty company which ended with my claim being denied and my warranty completely voided and canceled. Don Davis admitted to the mistake and did nothing to accept the blame and fix the problem. I was going to buy another vehicle there when my original truck was fixed but because of the mishandling of my case I took my business across the street to Leo Martin where they actually had compassion for the issue and sold me a brand new car at a discounted price because of the way I was treated at Don Davis. DO BETTER BY YOUR LOYAL CUSTOMERS!!!

Horrible customer service in the service department nick garza was rude to my wife and you will no longer receive any future anything from me

The best experience we've had looking for a vehicle. Nick Ucci met us when we arrived. He answered all our questions and led us thru the process easy. We would highly recommend this dealership and Nick.

Very helpful, nice and knowledgeable. Thanks Rhett and Buzzy

Over All I AM COMPLETLY SATSISFIED !!! Don Davis Dealership in Lake Jackson has made my new truck buying transaction completely effortless , and they did all the work !

One of the best experiences purchasing a vehicle. The entire process was very smooth. Jessica the sales rep is a true professional and was always available to answer questions. The sales manager is a class act and very well composed and helped negotiate transactions very worry-free and hassle free. Very happy with the vehicle and transaction.

Love them! Also nice courteous and get me in when I need an appointment!

I took my 2018 Sierra Denali in for a covered warranty repair. That took 4 weeks, lack of parts, I understand. When I picked up the truck the steering wheel was not centered when driving straight. I called and spoke with Alex the service writer. He said bring it back in. I also told him the back up camera isn't working now. He said they would look at it also. When I dropped the truck off I pointed out 3 deep gashes in the chrome grill, opened the hood and showed him more in the inside. It looks like a part was drug over the grill and surrounded. Its been 2 weeks now, all I get is they are reviewing the tape and get back to me. Mike the service manager told me the back up camera wasn't their fault I would have to pay out of pocket for that repair. DO NOT TAKE A VHICLE TO DON DAVIS GMC FOR REPAIRS.

Alex is great with customer service . Repairs were done in a timely manner

I would like to say I spoke with one of your team members Alyssa Garcia , about my next purchase. She gave me prices and explained to me the process. She was very polite and had patience with me as well. I explained to her that after the new year I will be coming to her for my next purchase, I have a small truck and need an Suv that way my grand children can fit properly. I have no doubt that when I call Alyssa Garcia for my purchase, she will help me find exactly what I need.