Reviews
I had an amazing experience at Autopalace.
I had an amazing experience at Autopalace. The staff was professional and friendly. The vehicle was in great condition and in perfects budget
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Do NOT buy from here.
Do NOT buy from here. This dealership is a SCAM. They advertise cars as having clean titles and little to no damage, however this is not true. I did a CARFAX looking to see if anything was wrong after hearing suspect reviews of the place, and it turns out the car had multiple airbags deployed and had been towed at one point. Very shady dealership with a shadier business model. You might find a car cheaper at Auto Palace than other places, but don't buy into the lies.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They responded to my question with a dealer sheet that
They responded to my question with a dealer sheet that did not answer the question. They did not respond to a follow up email and call
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience.
Great experience. Helped with all questions and everything we needed to get our vehicle. Would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying experience
Great car buying experience today at Auto Palace thank you Yelly. you made the experience chill and easy for my daughter and they had a lot of great cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible service
Don’t buy a car from here. Bought one here. It broke down on the way home. They took it back and “ fixed” it. Back to their shop twice before the fuel pump was fixed. Here we are a few months later. It’s been in the shop for months between needing motor mounts, transmission, transmission mounts and now transfer case. Their reply , “we can’t do anything now you bought it. Use the warranty.” What a scam.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Flooded vehicle being sold as new clean title
Be careful of purchasing a car here I drove a hour to find that the new ford explorer that had 800 miles on it was a flood vehicle and the dealership didn’t disclose this and the vehicle had a clean care fax and the manager didn’t care that he wasted my time or money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Honest dealer ship
worked with Jonathan , great cars and deals, i would recommend this dealership to anyone ! they did me right and i left in a awesome car !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recommended
Good customer service, nice cars, and very quick process and everyone in there was very nice . Also the building is clean and doesn’t stink like most
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fast process
Just bought 2020 Dodge Grand Caravan, lowest price in town! Very clean vehicle. Fast financing process! Will refer friends and family. Thank you Auto Palace
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase