Reviews
Quick and easy process.
Quick and easy process. Pulled in and waited for a recall update. They kept me updated throughout the visit with text messages and even washed my car after. Pleasant staff. Quiet waiting aread
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback about your recall visit at Frisco Chrysler Dodge Jeep Ram. It's good to hear that our team's communication and service exceeded your expectations. We appreciate you acknowledging the efforts of our staff!
Excellent customer service and very friendly staff.
Excellent customer service and very friendly staff. They really worked hard to make this deal possible. I would recommend my friends and family to this dealership from here on out thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our team at Frisco Chrysler Dodge Jeep Ram. Thank you for recommending us to your friends and family.
Came in for a recall fix.
Came in for a recall fix. Met with Brian who explained everything. Service was completed quickly and I was back on the road!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you had a smooth experience with our team at Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your feedback on the recall fix. Safe travels!
I had a great experience with Mr.
I had a great experience with Mr. Davis. He kept me updated throughout the entire time my car was in the shop and even sent me progress pictures. Turnaround time was quick. This is definitely the only place I’ll be taking my truck to be serviced! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you had a great experience with our team. Keeping you informed during your truck's service is important to us. Thank you for recommending Frisco Chrysler Dodge Jeep Ram.
Well, this time I went for oil change and that was $40
Well, this time I went for oil change and that was $40 more than other places , the reason I went for that is because I knew there may be other things and I want the dealership parts for the car. The advisor was no where to be found every time I had a text and had questions, the guy next to her would answer my questions like he knew nothing about service. I had to look for another adviser that I see in previous occasions to have my questions answered. The dealer charges extra fee to use credit cards like if their service’s prices aren’t high enough and they don’t tell you anything when you get there. She said is posted at the door. Tell me: who is going to read announcements on the door about credit cards fees? No one, because is not expected. Show me a place you buy things and charges extra if you use your credit card? I recommend the dealer because the always have done a great job but this time the advisor I had and the other next to her in that cubicule weren’t very knowledgeable
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, We appreciate you sharing your feedback. We are glad to know that you are a loyal customer, but we would like to discuss your recent experiences with our team. Please contact us at your earliest convenience. Robert Stickles Service Manager robertstickles@greenwayauto.com
Very friendly and kept in contact about my vehicle.
Very friendly and kept in contact about my vehicle. I will return for all future work on my Dodge Ram. Derrick is the man.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. Glad to know our team provided great service on your Dodge Ram. We appreciate your trust in Frisco Chrysler Dodge Jeep Ram.
Daphne did a great job.
Daphne did a great job. Everyone was very responsive and they diagnosed and fixed the issue very quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our team's responsiveness and diagnostic skills met your expectations. Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram.
Derrick Johnson was amazing.
Derrick Johnson was amazing. Kept in contact with me the entire time very quick with my vehicle. I will return with all my future vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We're glad our team could assist you and look forward to seeing you again at Frisco Chrysler Dodge Jeep Ram.
I have been very pleased with the service I get at Frisco
I have been very pleased with the service I get at Frisco Dodge. Derrick was very thorough and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We're glad you've been pleased with our service at Frisco Chrysler Dodge Jeep Ram, and appreciate your acknowledgment of our team.
I used to take my vehicle to McKinney Chrysler.
I used to take my vehicle to McKinney Chrysler. I won’t be going back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you choosing Frisco Chrysler Dodge Jeep Ram. Safe travels with your vehicle.