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Frisco Chrysler Dodge Jeep Ram

(3,411 reviews)
Visit Frisco Chrysler Dodge Jeep Ram
Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (469) 317-1596 (469) 317-1596
Used (888) 691-6590 (888) 691-6590
Service (888) 691-6619 (888) 691-6619

Reviews

(3,411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frisco Chrysler Dodge Jeep Ram from DealerRater.

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The staff is very nice, the service procedure is very

The staff is very nice, the service procedure is very simple and easy for me, I had a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Concise and courteous Hunter is always friendly and

Concise and courteous Hunter is always friendly and helpful. He follows up and follows through

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Hunter is always professional and pleasant to work with.

Hunter is always professional and pleasant to work with. 10 out of 10 recommend. Keep up the good work.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fast and friendly service.

Fast and friendly service. Hunter Pierce is the absolute best. Honest and upfront quote. Workmanship is second to non

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our team's honesty and workmanship at Frisco Chrysler Dodge Jeep Ram. Thank you for recognizing our efforts. We’re here whenever you need us.

Attentive to the specific needs and got it done sooner

Attentive to the specific needs and got it done sooner than expected. Appreciate the help and guidance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything didn't work out with the car, but it's an old

Everything didn't work out with the car, but it's an old vehicle so we didn't expect too much. Daphne walked us through the process, helped smooth over some unanticipated issues, and remained courteous and professional through it all. She's always a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our team and the support you received. At Frisco Chrysler Dodge Jeep Ram, we aim to assist with every step of the process. Thank you for sharing your experience.

They are very easy to work with and negotiate a good

They are very easy to work with and negotiate a good price. The experience was very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

By far, this dealership embodies the ultimate in

By far, this dealership embodies the ultimate in professionalism, expertise, and can-do spirit. I will always make every effort to use this dealership as my ONLY dealership, when it comes time to purchase or have the utmost in service quality. I'm thankful for having brought my vehicle to them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This dealership was one of the worst experiences I've had

This dealership was one of the worst experiences I've had buying a car. It all came down to a lack of communication between whoever manages the online services and the sales team, and lack of communication between sales members. First, after driving 2 hours, the car wasn't at the dealership when I arrived even though through call and text I had been told it was there and available. Then I met my first sales men and got sent with 2 others to pick up the car from the auction lot. Then they switched salesmen on me, and was constantly bombarded by another overbearing salesman who just wanted a cut of the sale. This dealership just didn't feel like whoever runs the floor knew what they were doing and made the experience confusing and exhausting.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you about your recent car shopping experience with our Sales Team, including the customer care you were provided with, the quality of communication, and the vehicle availability. Would you mind contacting me directly at a time that is best for you? I look forward to speaking with you. Best Regards, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

Always great service!

Always great service! Davis always does a great job. Thank you for everything you do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our team at Frisco Chrysler Dodge Jeep Ram. We're glad to hear you had a positive experience. Thank you for choosing us.