Reviews
Write a reviewGreat service!
The whole expire car was a delightful process. I got exactly what I wanted for a great price with great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasantly surprising service
I'd had a piece of the luggage rack disappear in a car wash. There was some confusion with the service dept contacting me when it came in and they absorbed the cost of the part which was a pleasant surprise.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good crew at Mike Wood Toyota!
I brought my '08 Tacoma in for the frame and spring recall and scheduled for the appointment. I was happy with the loaner car,but the replacement springs were not in so I had to return at a later date when the springs came in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great facility and staff and for a first time cust
Everyone is very friendly at this dealership and service was very quick. If it wasn't for the mechanic doing his job I wouldn't have known my water pump was leaking.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike Woods Toyota dealership
Zach, the original salesman I spoke with, was friendly and had a good deal of knowledge about the vehicles I was interested in. Zach, his manager, and the financial manager, all were friendly, easy to work with, and willing to help me make a purchase that fit my budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your fantastic review was quite a refreshing read! Congratulations on your new car. I am sure you are continuing to enjoy it. I am happy that Zach, his manager, and finance manager provided you with friendly, helpful, and knowledgeable customer service. We do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Mike Wood Toyota of Uniontown. Before your next servicing appointment, please find us on Facebook. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Best, Sheila York - Chief Operations Officer, 724-437-8422, sheilayork@freedomautomotivegroup.com
Great dealership with great service department
Appointment was to my preference-- work was completed in appropriate timeframe. Ordering new equipment was easy as well as the installation of all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jackie, thank you for your kind words. We feel our service department is what makes Mike Wood Toyota of Uniontown special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we?re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Sheila York - Chief Operations Officer, 724-437-8422, sheilayork@freedomautomotivegroup.com
Satisfied
John Adams listened to us and got us what we wanted. I think the sales manager treated us fairly on our trade in. Financing was same as my credit union rates so very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that John was able to meet your needs. At Mike Wood Toyota of Uniontown, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Sheila York - Chief Operations Officer, 724-437-8422, sheilayork@freedomautomotivegroup.com
Great service-friendly staff.
Service Department does a great job of explaining what is being done and why it is being done. Chris even took my truck back and balanced the tires because of a wobble in the steering.(Tires had been rotated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, James! I'm very happy to hear that Chris was of such great help to you. Our service team take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Sheila York - Chief Operations Officer, 724-437-8422, sheilayork@freedomautomotivegroup.com
Enjoy the friendly people that work for Toyota...
I walk into a place of business and feel as if I have friends everywhere. They all make me feel very special. It is a very friendly place to do business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Debra, your business is greatly appreciated and it has been a pleasure to work with you. Each of our team members strives to make our customers feel happy and satisfied with their experience at our dealership. We want our guests to feel like a part of the Mike Wood Toyota of Uniontown family, so I am glad that our team provided excellent assistance. Know our working relationship will continue to be successful in years to come. Best, Sheila York - Chief Operations Officer, 724-437-8422, sheilayork@freedomautomotivegroup.com
Great service!
John Adams was our salesman. He did an excellent job and frankly sold me a Vehicle when I had no intentions of buying one! Haha!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, thanks for this marvelous review and congratulations on your new car! We are so pleased that John was able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Sheila York - Chief Operations Officer, 724-437-8422, sheilayork@freedomautomotivegroup.com