Reviews
I had a good experience with FRANK, i had purchased an
I had a good experience with FRANK, i had purchased an immaculate 07’ Chevy TB-SS in pristine & mint condition! Frank provided me with all the information I needed to make the decision in purchasing the SUV… He’s an awesome guy to deal with! ,professional, courteous & straight to the point ! it was a pleasure doing business with him…would do business again in the near future when time comes!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience with my recent purchase of a
I had a great experience with my recent purchase of a 2012 Toyota Highlander at Frank Krause Automotive. Frank is direct and to the point which is a relief when shopping for a used vehicle, compared to my previous experiences. He carries good, reliable vehicles that provide great value. I appreciate his open communication throughout the process and that he also handled all of the paperwork without fuss. I would definitely work with Frank again and recommend him if you are looking for a quality used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Guy
Franks a great guy, totally recommend and would do business with him again. He helped out my dad and I with our cars and engine replacements.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience!
I whole heartily recommend purchasing a car from Frank Krause Automotive. Frank was extremely knowledgeable about the Toyota Highlander that I was interested in purchasing. Frank is truly a Toyota expert! He answered any and all questions that I had about the car and gave me so much information about the 2011 Highlander. Frank greeted my husband and myself professionally and with a smile. Frank gave my husband and myself time to look at the car and make sure that we felt comfortable with the car. Then we were able to go on a test drive where I fell in love with the car. Frank was extremely honest with us and my husband and I felt completely comfortable with doing business with Frank. My husband and I are so happy with our purchase. Thank you Frank for selling us a reliable and safe car for our growing family. We will absoutley return when we need our next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
HONEST AND TRUSTWORTHY
i bought a car from frank about a year ago and had issues with the engine i called frank upset and frustrated. When i told him what was going on he was on top of it right away he took care of it and always was there when i called, car works great now so when my son needed a engine for his ford ranger(did not buy it from frank) i gave him a call . Frank took away from his day just to help me he went over the engines to buy also helped me in the buying process gave me a mechanic to install it. i looked around before thinking of frank and he got me the best price and a good engine i highly recommend his dealership if your looking for a used car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The best guy, sold me a clean reliable for a reasonable
The best guy, sold me a clean reliable for a reasonable price! Definitely recommend to everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car dealership stand by his cars
We purchased a Honda CRV for my mother-in-law. After a couple of months, the starter went bad and Frank stepped in. Got us to a very reasonable mechanic and the car was repaired. He was very conscientious about making sure the job was done and called back to make sure it was done correctly a week later save this great deal of money and was very responsive
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The most honest dealership around!!
I just bought my first car from him, it was a white Toyota Corolla Sport, the entire process was so easy, and he helped me work it all out. The mileage on all of his cars are outstanding, and he only sells quality trustworthy cars. He helped fit the needs and standards me and my family had for a first car. He replaced tires as well as break pads, and made sure I was all set up and ready to go!! He also put a pink pin stripe on the side of it (that’s my favorite detail). I would 10/10 definitely recommend going to him if you want an honest and detailed Car Salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worry Free
After climbing under many Toyota 4 Runners in an attempt to find a “good deal” I realized that Frank’s 4 Runner was in exceptional condition. He seems to be very selective about the cars he’s willing to sell and is pretty meticulous about fixing what needs to be addressed before selling the car. After talking to him several times before buying it was clear to me that he’s extremely knowledgeable and conscientious about what he’s selling. For that reason I bought the car sight unseen and had it delivered to my home in another state. I was not disappointed when the car arrived. Rock solid just as described. Honestly this is the first place I’d look again for used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Enjoying my new car, thanks Frank
I needed a reliable and economical car to commute to work and someone at my job recommended that I call Frank Krause for a Toyota or Honda, what he specializes in. The person giving the recommendation had bought several cars from him and had great success. I made an appointment with him and he showed me his inventory and to my surprise actually saved me money by suggesting an older model with low mileage that would serve my needs very well. His cars all seem to be in excellent condition, without any damage and are very clean in appearance, they appear to have been well cared for. I am a single woman and any type of car purchase is stressful and salesmen seem to want to take advantage of my lack of knowledge of cars. I was pleased with all the knowledge Frank has about his vehicles, how he explained not only the advantages of each vehicle, but the disadvantages, I never had a salesman do that, but Frank is the owner, and seemed to be truly interested in my long term satisfaction and enjoyment of my purchase, instead of making a quick buck like salesmen. The whole purchase process was so much easier and less stressful than I ever imagined it was going to be and I have been enjoying my beautiful Toyota all summer, took a 2000 mile road trip in it with my family and the car has proved to become a good friend, thanks to my new favorite car dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase