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Gates of Granger

(1,216 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(574) 391-1017 (574) 391-1017

Reviews

(1,216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates of Granger from DealerRater.

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Great service I take all my cars there.

Great service I take all my cars there. all the customers service agents are very polite, Mary is my go to person for all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I scheduled my Traverse for a tire rotation.

I scheduled my Traverse for a tire rotation. Overall my experience was great. It took about an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I really enjoyed working with Chris and John!

I really enjoyed working with Chris and John! They were very respectful and provided me all the information I needed to make my decision to purchase the Ford Edge. I am enjoying the car and am so pleased with the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gates is awesome.

Gates is awesome. I would like to thank Brandon.I really appreciate you Brandon. Gates as a family always treated my family well. I remember when I bought my Chevy Silverado from gates and their customer service is well deserved. This will be the second new truck that I buy from gates. I will definitely recommend anyone to gates. Thanks again Brandon. Sincerely Harris Family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gates is an amazing place to have your vehicle worked on

Gates is an amazing place to have your vehicle worked on the work they do is outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service every time we go there.

Great service every time we go there. Staff very helpful and friendly. Service center gets you in and out usually under an hour doing full tire service and oil change .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sam took great care of me and Dan in finance really went

Sam took great care of me and Dan in finance really went to bat for me with my less than perfect credit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Easy to do business with.

Easy to do business with. Knowledgeable, excellent quality work. Fully explained what would be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike was a great help in finding a car that worked for

Mike was a great help in finding a car that worked for our needs and budget. Dan did an awesome job working us through the financing process. We would recommend them to our family members.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Impeccable Good rapport Diligent Respectful Team

Impeccable Good rapport Diligent Respectful Team atmosphere Tenacious Nice Kind staff Detail oriented Friendly Sincere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.