Gates of Granger

Service is always awesome! They never tell you more than you need. Mary is very nice and helpful.

The staff was friendly and professional. I was comfortable discussing car related issues with them.

Service advisor was great but the issue I had towed in for was not resolved

We have bought several vehicles thru Michael Gard and he has been outstanding each and every time. He listened to what we wanted and only showed us cars, trucks or SUVs that fit what we were looking for. You can’t do better if you’re looking for a new or used vehicle! We’ve used the service department for everything from oil changes to recalls to regular maintenance and repairs. Scheduling and communication have been professional and friendly. The repairs themselves have all gone well and we’ve not had to go back for any follow up.

Sam was great! He heard what we wanted and made it happen. He listened to our concerns and what we needed. He didn’t try to offer us a vehicle that we would not be happy with. He kept in contact thru the whole process and didn’t make us wonder what the status was with the bank. Highly recommend him. He’s a great sales man that cares about his customers!

Very responsive and prompt with my service. Kept me updated on the service they were providing

I would like to thank Sam Rieske, our sales representative at gates for his hard work, and dedication for allowing us to have one of our best vehicle purchases in a long time. Sam was courteous, respectful, and genuinely a nice person. He was able to answered all our questions and made himself available, even while he was on vacation. This was our first purchase with the Gates automotive group, and found that all the staff members we came in contact with were professional, attentive and courteous . We would also like to thank Mr Lucas Cook, the financial coordinator for his pleasant and kind and easy approach making every aspect of our purchase comfortable. I would like to acknowledge Sam as he was our reason for choosing Gates and they should be proud of his dedication and hard work. Brian and Pam Bertrand.

Gates of granger Indiana made car buying a breeze within 2 hours I drove off the lot in my new Kia!

This dealership is very friendly and to me are trustworthy when they recommend repairs. They are diligent with their communications and make clear why they are recommending for repairs. There was very little wait time to get repairs done. They are out first choice for maintenance and repairs.

Good Very very very very very very very very very very very very very good