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E-Z Auto Finance

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (166 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Different numbers quoted, extras added on

Before I got to dealership I was quoted one price for car. By the end of the four hours we spent there, they told me I had a credit score that was 60-70 points lower than what I pulled up while I was there. The purchase price went up $999, and Gap insurance was added. I am refinancing this vehicle the first chance I get because all this cloak and dagger financing doesn't seem legit to me.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

My name is Joel and I'm the sales manager I'm sorry to hear that Please call me @ 678-581-1363 and I will do my best to make you happy with your Purchase Thank you

Loved them

Overall I loved them they were nice and friendly and welcoming

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Out of state buyer

I purchased the car online, and for starters the condition of the vehicle was not accurately described to me. I have had issue after issue after issue involving paperwork and since I purchased from out of state I'm a little nervous about future issues.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

My name is Joel and I'm the sales manager I'm sorry to hear that Please call me @ 678-581-1363 and I will do my best to make you happy with your Purchase Thank you

good service

chuck was very professional will bring more business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Red convertible

Sean communicated really well via email & treated me great once I got here. The car looks great & at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jefferson

The sales rep and the dealership managers were both very rude. They spoke down to us and kept trying to cut our sentences off so they could finish their sales pitch. They treated us like we were ignorant, when they didn't even spend time to listen to our questions. After the deal was made, we were asked to complete a survey, however, they had already filled in all questions with all 5 stars and stood right over our shoulders to make sure we gave them positive rating. The survey should have been anonymous, but they gave it to us pre-filled and asked us to read over it and sign. The atmosphere was not friendly at all. I would never recommend this place for anyone! The experience was excruciating and we could not wait to get out of there.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

My name is Joel and I'm the sales manager I'm sorry to hear that Please call me @ 678-581-1363 and I will do my best to make you happy with your Purchase Thank you

Overall Superb Service...

Mary and Chuck made my car buying experience, a wonderful wonderful time! The process was quick and easy, they both made me feel comfortable selecting my vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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JUST A GUY

I've BEEN LOOKING FOR A VEHICLE FOR MY WIFE FOR THE PAST 3 WEEKS AND JUST COULDNT FIND THE RIGHT TRUCK FOR THE RIGHT PRICE. WHEN I DROVE INTO YOUR LOT NOT ONLY DID I FIND THE RIGHT TRUCK FOR MY WIFE BUT I FOUND THE RIGHT PERSON TO BUY IT FROM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Big Family

The people at E-Z Auto Finance were very professional in my dealings with them. I purchased two used cars after looking at them on-line. I did not have any surprises when I saw the cars in person versus what was shown in the pictures. I was very pleased with the representation of the website. We drove away very satisfied and would definitely tell my friends to shop there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BMW X5

Had a good experience. Sale was quick. issues were addressed, and misisng parts were ordered at dealer's expense. Ask for Keith!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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