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Clay Cooley Chevrolet

(964 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
New (972) 848-4786 (972) 848-4786
Used (972) 525-2843 (972) 525-2843
Service (972) 525-2774 (972) 525-2774

Reviews

(964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Chevrolet from DealerRater.

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Edwin Cruz

Edwin Cruz really helped me out so I could get my Sierra and for that I am thankful! He?s a really great sales guy and I highly recommend to go to him whether you?re purchasing a new, or used car! Thank you Edwin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Cindy! Edwin and the rest of our staff really enjoyed working with you and we hope you still love your new Sierra! We can't wait to work with you again when the time comes! Thanks, Bryan Bellamine

Great Dealership

They are my go to dealership, my last 3 cars have been purchased from them. They go above and beyond for their customers. If you are looking for a vehicle definitely go see them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patricia, thank you so much for the kind words and recommendation. It's awesome knowing you've returned to Clay Cooley Chevrolet multiple times, and that we're still able to exceed your car buying expectations. Thank you so much for the 5-star review. It is greatly appreciated. We look forward to seeing you again in the future! - Bryan Bellamine

New Equinox

My wife and I moved to the area from out of state in desperate need of a vehicle fast. Rufino Zamora did everything he could to help us out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I am so happy to see that we were able to help you find a car in your time of need. It's also great knowing you had a 5-star experience with us. Thanks so much for the awesome feedback! Please let us know if there is any way we can help with future automotive needs. - Bryan Bellamine

Horrible customer service and they blind side you

Barely a 1-star.... I had to really give this some thought on what I wanted to say about this place and the way they treated my wife and our autistic son. From the get go it was a horrible experience for her and I went back the next day trying to make it better for her and didn’t really get anywhere besides BS from the finance guy and the sales manager who tried to make it right with a “maintenance contract” but was still a bunch of BS. The best part for her was a young lady and I don’t remember her name, but she was very nice to my wife and our son and helped as much as she could. My wife went in there to simply look around and wasn’t ready to buy without me there with her and they screwed her into signing for a bottom dollar piece of junk little car for our daughter and really raked her over the coals on the price and then in the end charged her almost an extra $3000 in charges or fees that didn’t need to be there. I wouldnt recommend anyone going to this dealership but if you have to, in the end you had better really pay attention to the fine print and the details… if I had a way to make them take this car back and get my wife back her money back, I would do it in a heartbeat.... Another really bad side of this equation is that I work with one of Clay Cooley’s (the owner) nephews and he highly recommended this place and the salesman and it was a horrible experience from the beginning to the end and we will never go back nor will I ever recommend this place and from this point forward, Clay Cooley Dodge has lost all of my company‘s business as well!! I went back in my records to look and in 2017, we bought 16 Ram trucks, 2016 was 12, 2015 was 18 and I didn’t go back any further....enough said but they have lost ALL our business from now on. I’ll make it my point in life in every which way I can to post negative feedback on every site that I possibly can find to share our ordeal… I realize not every dealership is perfect & there’s truly not a perfect dealership out there but this place is FAR from it and I will make it a point to prove that to anyone that I can! I’ve bought a lot of vehicles both personal and for the businesses that I run and I have never in my life caught so much BS as we did for this dealership…the salesman Stu and Dustin Payrovi the new car manager.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Thank you for alerting me to your situation. Customer service is our top priority and I am sorry to see that you were dissatisfied with our team. Please send me an email at bbellamine@comeseeclay.com so that I can take a look at this. I hope to hear from you soon, Bryan Bellamine.

Great Experince They Made The Deal So Simple

Rufino Zamora Informed me well about the process. Great Person To Work With. Come See Him He Went Above and Beyond For me. I will recommend my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your recommendation, Uriel! We're delighted that you had a great experience with us. Please let us know whenever we can assist you again! - John Palmer

Helpful staff

Come see David Stephenson and Dustin Payrovi. David was very understanding of my situation and specific needs. He did not treat me like I was just another customer, but spend an immense amount of time making me feel comfortable with my purchase. Dustin, the new sales manager, was approachable and met with me one on one multiple times, putting my mind at ease knowing the team was there to uncover a solution that worked for my whole family. I came in with a dream scenario. Traded my car and ended up with the two vehicles that I wanted. It was a pleasure working with both of these gentleman and I would definitely recommend stopping in to see them the next time you are considering making a purchase. David and Dustin are top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This is what we love to hear, Brian! Thanks so much for the review and recommendation. It is greatly appreciated! We work hard for 100% customer satisfaction, and it's great knowing your experience was worth 5 stars. Enjoy your new cars! - Bryan Bellamine

Fantastic

My experience was fully met, they worked hard, listened to my needs and wants got exactly what I wanted and the car I came in for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for the feedback and 5-star review, Diana. It is greatly appreciated! It's great knowing that you were able to find exactly what you were looking for. Remember Clay Cooley Chevrolet for all of your future automotive needs!- Bryan Bellamine

Kia Soul

Wonderful experience . Quick and efficient . I got exactly what I wanted. I would recommend this facility to anyone wanting to buy a car. From the time I walked in the door to the time I drove away I had a smile on my face.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the review, Connie! It's great to hear that you were provided with an excellent experience! Please let us know if there is anything else we can do for you in the future. - Bryan Bellamine

Great

This is a great dealership the employees are good the facility is nice and clean the person that helped me out was a great help thank you so much Karla for helping me find the right car for me and for giving me the best deal possible I highly recommend her and this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your recommendation and kind words. We're glad Karla could help provide an enjoyable car buying experience for you. Please let us know how we can help again in the future, and enjoy your new car! - Bryan Bellamine

Amazing

Amazing services from my sales man he helped me with getting the car I wanted and at the price I asked for to please come see Emanuel at Clay Cooley Chevrolet in Irving ask for Emanuel he will help you get what you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I am delighted to hear that Emanuel helped in giving you such a great car buying experience with us! Thank you so much for sharing your kind words, Kris. We value your business and look forward to seeing you in the future! -Bryan Bellamine