Reviews
John remains the nicest salesperson in the universe.
John remains the nicest salesperson in the universe. Humble, kind, no ego, and no xx — thanks again for another excellent AMG purchase. See you again soon!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with Griffin who was so great to work with.
Worked with Griffin who was so great to work with. But this Review is for the Management team and the GSM. I had spent hours searching online for this specific car, given my deposit info and ordered a lemon squad report (per their request) and was going to pay cash! My Sales guy who I worked with had the day off and his teammates and Management team had a buyer walk in and they SOLD them the car. Unless you are there and are financing this Dealership has NO INTEGRITY. I would not do business with them. Griffin however was a standup guy and very professional throughout the whole process I would recommend working with him if you are buying here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
David, Thank you for your feedback—we’re glad to hear Griffin took great care of you. We sincerely apologize for the disappointment regarding the vehicle’s availability. To clarify, your deposit would not have been charged until after you approved the third-party inspection, and we did offer to refund the inspection fee since you weren’t able to proceed. Balancing in-store buyers with out-of-state interest is never easy, and we truly regret that this impacted your experience.
John Weisbart was my sales person.
John Weisbart was my sales person. He provided excellent customer service and was an absolute delight to work with. I have bought a lot of cars over the years and this was the most enjoyable and seamless process!! I cant say enough good about the dealership and its attention to the customer. John was fantastic!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
From first introduction through contract close, my sales
From first introduction through contract close, my sales advisor was excellent, finance process smooth, and greeting from the dealership manager so appreciated. A wonderful experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased you enjoyed your visit to Mercedes-Benz of Denver! We look forward to your next visit! Take care!
First time buying at Benz of Denver.
First time buying at Benz of Denver. Joey Bernat is a great salesperson. Super friendly, no pressure, and very helpful on car specifics. He is so accommodating and knowledgeable. Terrific experience. Love the car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Judy, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Drew was great, communicated well and presented plenty of
Drew was great, communicated well and presented plenty of options for us to choose from
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
I had a fantastic experience at this dealership!
I had a fantastic experience at this dealership! Griffin was my primary contact throughout the sales process and I cannot thank him enough for the wonderful assistance he provided me. This was my first time purchasing a vehicle, and upon hearing about the negative experiences people have had at dealerships in general I became nervous about the process but Griffin alleviated my nerves quickly. He was not your typical pushy or overly persuasive car salesman, rather he was respectful, attentive, and patient from beginning to end, especially when answering my questions, teaching me how to navigate the technology of the car, setting up the Mercedes app and so forth. Not to mention that due to my initial nervousness I had brought my family along and Griffin also took the time to answer their questions, which I appreciated as I know addressing the comments of multiple people at one time can be a lot to handle. The financing director, Marco, also exhibited the same traits during the purchasing process which I greatly appreciated. All to say, I would highly recommend this dealership as well as Griffin?s and Marco?s assistance!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tasnim, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Tony was very knowledgeable, kind & patient.
Tony was very knowledgeable, kind & patient. He went above & beyond on caring and listening to what I wanted & needed in a vehicle. He took the time to sit with me to explain the technology. It was a very nice experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Donette, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
My second time buying a new car from Mark at Mercedes
My second time buying a new car from Mark at Mercedes Benz of Denver. His and the teams service was professional and I had a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my second time purchasing a new car from Mark at
This was my second time purchasing a new car from Mark at Mercedes Benz of Denver. His and the teams service was professional and my experience was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lowell, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!